LogoFresh Jobs Ahead
Hire Overseas
Hire Overseas
1 – 10 Darbinieki
KonsultācijasLoģistikaMārketings
Hire Overseas ir 2023. gadā dibināta personāla atlases aģentūra, kas palīdz uzņēmumiem atrast ārvalstu talantus attālinātiem amatiem tehnoloģiju, dizaina, mārketinga, administratīvā atbalsta un saistītās jomās. Uzņēmums sadarbojas ar klientiem, tostarp konsultāciju, mārketinga un loģistikas nozarē, koncentrējoties uz viņu savienošanu ar rūpīgi pārbaudītiem kandidātiem, kuri var atbalstīt ikdienas darbību un uzņēmējdarbības izaugsmi. Hire Overseas norāda, ka savā talantu tīklā uzņem mazāk nekā 1% pasaules mēroga pretendentu.
LinkedIn
Vakances uzņēmumā

Internal Customer Success Manager

Manage client relationships and candidate placements for Hire Overseas, an offshore staffing platform. Build retention, repeat hiring, reviews, and referrals through responsive account support.

USAmerikas Savienotās ValstisCOKolorādoMAMasačūsetsaMIMičiganaOHOhaioTXTeksasaUTJūtaAttālinātiPilna slodzeVidējais līmenisVecākais speciālistsNepieciešamā Valoda: angļuKlientu panākumiKlientu panākumu vadītājs

Apraksts

  • Manage client relationships from post-sale through ongoing account support.
  • Act as clients’ primary contact and join kickoff, check-in, and escalation calls.
  • Hold regular check-ins across active accounts.
  • Spot and resolve contractor and client issues proactively.
  • Respond to client messages, including outside core hours when needed.
  • Review and select 1–5 candidates presented by recruiting for each role.
  • Present candidates, coordinate interviews, gather feedback, and complete placements.
  • Take responsibility for the quality of candidates presented to clients.
  • Find opportunities for clients to hire again.
  • Ask clients for reviews and referrals.
  • Mark placements and milestones with thoughtful, personalized gestures.
  • Turn client satisfaction into retention, repeat business, and referrals.
  • Take part in application, video introduction, assessment, executive interview, and background or reference check stages.
  • Review candidates at application, video introduction, assessment, executive interview, and background or reference check stages.

Prasības

  • Experience in customer success, account management, staffing, or recruiting.
  • Strong critical thinking and the ability to form, explain, and apply sound judgments.
  • A strong sense of ownership in resolving client issues.
  • Clear, personable written communication.
  • Responsive service and the ability to prioritize clients.
  • Ability to grow into a changing role without a predefined playbook.
  • Preferred: experience in staffing, recruiting, or offshore hiring.
  • Preferred: experience at a small, founder-led company.
  • Preferred: familiarity with offshore talent markets in the Philippines, Latin America, or Africa.
  • An up-to-date resume is required.
  • A 1–2 minute Loom video is required; only applicants who submit one will proceed.

Priekšrocības

  • Paid time off under company policy.
  • Company holidays observed according to company guidelines.
  • Fully remote work setup.
  • Pay in USD twice monthly, on the 15th and 30th.
  • Direct access to both co-founders.
  • A high-ownership role with room to grow as the company scales.

Saistītās vakances

Hostaway

Senior Customer Success Manager, North America (Remote)

Hostaway
51 – 200 Darbinieki
KonsultācijasLoģistikaViesmīlība
USAmerikas Savienotās ValstisALAlabamaAZArizonaFLFloridaILIlinoisaMAMasačūsetsaMNMinesotaMOMisūriNJŅūdžersijaNCZiemeļkarolīnaSCDienvidkarolīnaTNTenesīTXTeksasaAttālinātiPilna slodzeVidējais līmenisVecākais speciālistsNepieciešamā Valoda: angļuKlientu panākumiKlientu panākumu vadītājs

Guide North American property managers as they adopt Hostaway’s AI-powered vacation rental platform. Own onboarding, account health, renewals, retention, and customer education across SaaS accounts.

Atvērt
Samsara

Customer Success Manager II, Scale Programs

Samsara
1001 – 5000 Darbinieki
H1B vīzas sponsorsBūvniecībaLoģistikaVeselības aprūpe
USAmerikas Savienotās Valstis
125 902 $ – 190 440 $ / gads
AttālinātiPilna slodzeVidējais līmenisVecākais speciālistsNepieciešamā Valoda: angļuKlientu panākumiKlientu panākumu vadītājs
IoT

Lead Samsara’s US Scale Customer Success team, shaping retention, renewals, expansion, and product adoption across a large customer portfolio. Build AI-enabled engagement programs and develop customer success managers.

Atvērt
The Cigna Group

Senior Director of Client Success, MDLIVE

The Cigna Group
Farmaceitiskie produktiVeselības apdrošināšanaVeselības aprūpe
USAmerikas Savienotās ValstisFLFloridaMOMisūriPAPensilvānijaTNTenesīTXTeksasaAttālinātiPilna slodzeVecākais speciālistsNepieciešamā Valoda: angļuKlientu panākumiKlientu panākumu vadītājs

Lead strategic client success for MDLIVE virtual healthcare, driving retention, renewals, and growth. Build executive relationships with clients while working remotely from designated U.S. states.

Atvērt
SmartLab Learning

Remote Customer Success Manager, K–12 EdTech

SmartLab Learning
11 – 50 Darbinieki
Izglītība
USAmerikas Savienotās ValstisILIlinoisaMIMičigana
65 000 $ – 85 000 $ / gads
AttālinātiPilna slodzeVidējais līmenisVecākais speciālistsNepieciešamā Valoda: angļuKlientu panākumiKlientu panākumu vadītājs

Guide U.S. K–12 schools through onboarding and adoption of SmartLab STEM programs, while managing renewals and account growth. Build educator relationships, track outcomes and usage, and support customer advocacy in a remote role.

Atvērt
Waymark

Senior Partner Success Manager

Waymark
11 – 50 Darbinieki
Mākslīgais intelektsMārketingsReklāma
USAmerikas Savienotās Valstis
82 000 $ – 137 000 $ / gads
AttālinātiPilna slodzeVecākais speciālistsVadošais speciālistsNepieciešamā Valoda: angļuKlientu panākumiKlientu panākumu vadītājs

Lead account strategy, reporting, and cross-functional work with managed care organizations and health systems at Waymark, a healthcare technology company serving Medicaid populations.

Atvērt