Cross Border Talents
Cross Border Talents
Cross Border Talents ir attālinātam darbam orientēts personāla atlases konsultāciju uzņēmums, kas palīdz darba devējiem veidot starptautiskas komandas un profesionāļiem atrast iespējas pāri robežām. Uzņēmuma personāla atlases pakalpojumi ietver pastāvīgu darbinieku atlasi un talantu nomu, galveno uzmanību pievēršot inženierzinātņu, informācijas un komunikācijas tehnoloģiju, daudzvalodu un klientu pieredzes amatiem. Izmantojot tehnoloģiju nodrošinātu talantu kopumu un personāla atlases platformu, uzņēmums atbalsta speciālistu piesaisti visā pasaulē un pārcelšanos, par prioritāti izvirzot privātumu un attālinātā darba procesus.

German-Speaking Customer Service Agent — Remote in Greece

Provide German-language support to mobile and fibre internet customers for a telecommunications provider, handling service inquiries, retention, renewals and sales remotely from Greece.

Apraksts

  • Respond to customer calls and emails about mobile and fibre internet services
  • Assist with billing, payments, orders, roaming and connectivity issues
  • Recommend additional services and contract renewals through cross-selling and upselling
  • Manage retention inquiries and help customers continue their service
  • Record customer interactions accurately
  • Support German-speaking customers of a telecommunications provider

Prasības

  • Native or C1-level German proficiency
  • B2-level English for training and internal communication
  • Customer service, technical support or sales experience is an advantage
  • Computer proficiency and familiarity with mobile devices
  • Eligibility to work in the EU
  • Availability for rotating Monday-to-Friday shifts between 08:00 and 00:00, with occasional weekend shifts
  • No overnight shifts

Priekšrocības

  • Quarterly sales bonus of up to €900 gross
  • Productivity bonus of up to €240
  • Relocation assistance to Greece
  • Return flight home after every six months of employment
  • Eight-month contract with the possibility of extension

Saistītās vakances

Stitch

Senior Databricks Data Analyst

Stitch

Analyze client data with Databricks, build dashboards, and turn findings into actionable recommendations. Help Stitch’s CRM consultancy deliver business value from Braze and Databricks investments.

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