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Cox Enterprises
Cox Enterprises
H1B vīzas sponsorsAutobūveTelekomunikācijasTransports
Cox Enterprises ir 1898. gadā dibināts sakaru, mediju un automobiļu pakalpojumu uzņēmums. Tā uzņēmējdarbība ietver Cox Communications un Cox Automotive, kas nodrošina savienojamību, B2B tehnoloģiju risinājumus un automobiļu pakalpojumus. Uzņēmums koncentrējas uz labāk savienotas, mobilākas un ilgtspējīgākas pasaules veidošanu, un tā darbība aptver telekomunikāciju, automobiļu un transporta jomas. Cox Enterprises uzsver inovācijas, iekļaušanu, ilgtspējību un sociālo ietekmi, savukārt tā lielais darbinieku kolektīvs nodrošina iespējas dažādās uzņēmējdarbības un tehnoloģiju funkcijās.
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Vakances uzņēmumā

Fleet Client Services Specialist II - New Jersey Remote

Support Cox Automotive’s nationwide mobile fleet services by securing repair approvals, coordinating technician dispatch, and scheduling preventive maintenance for customers.

USAmerikas Savienotās ValstisNJŅūdžersija
18 $ – 27 $ / stunda
AttālinātiPilna slodzeJaunākais speciālistsGrāds nav nepieciešamsNepieciešamā Valoda: angļuKlientu apkalpošanas pārstāvisKlientu attiecību pakalpojumi

Apraksts

  • Manage follow-up maintenance transactions from initiation through transfer of the customer unit to the repair technician
  • Record every customer interaction accurately and promptly in Cox Fleet systems
  • Deliver responsive service to internal and external customers by phone
  • Build professional, productive relationships with customers
  • Secure customer authorization for repairs and related services
  • Contact customers proactively to arrange recurring preventive maintenance and encourage repeat business
  • Coordinate with Field Operations to assign suitable technicians to customer accounts
  • Promote advance scheduling of repairs and maintenance to maintain a steady workflow
  • Help strengthen and refine the company’s dispatch and service-scheduling capabilities
  • Handle other assigned responsibilities and special projects

Prasības

  • High school diploma/GED plus three years of related experience; alternatively, a related degree or certification beyond high school/GED with up to one year of experience, or five years of related experience
  • Strong spoken and written communication abilities
  • Ability to communicate effectively across all levels of the organization
  • Demonstrated success working across functions, developing positive relationships, and serving as a trusted partner to cross-functional stakeholders
  • Strong organizational skills with the ability to manage competing priorities
  • Proficiency with Excel and data entry
  • Ability to learn platforms such as Cox Fleet IT Systems, Web Wrench, MobileFrame, and RO Writer
  • General familiarity with the trucking industry
  • Fleet maintenance or other automotive/trucking experience is helpful
  • Ability to work independently and contribute effectively as part of a team
  • Strong problem-solving ability
  • Highly organized with reliable follow-through
  • Successful completion of a pre-employment drug test
  • Current authorization to work in the United States for any employer without present or future sponsorship
  • No current or future OPT, CPT, STEM/OPT, or visa sponsorship

Priekšrocības

  • At least 6.67 hours of paid time off accrued monthly
  • Seven paid holidays each calendar year
  • Bereavement leave
  • Paid time off for voting
  • Jury duty leave
  • Volunteer time off
  • Military leave
  • Parental leave
  • Medical, dental, and vision coverage
  • 401(k) retirement planning
  • Paid sick leave
  • Flexible vacation and wellness days
  • Paid time off
  • Reasonable accommodations for qualified applicants and employees with disabilities

Saistītās vakances

My Hero VA

Bilingual Appointment Setter (Remote, Colombia)

My Hero VA
1 – 10 Darbinieki
KonsultācijasLoģistikaMārketings
COKolumbija
800 $ / mēnesis
AttālinātiPilna slodzeVidējais līmenisVecākais speciālistsNepieciešamā Valoda: angļuNepieciešamā Valoda: spāņuTikšanos organizators

Make outbound calls in English and Spanish to book school visits for a Florida-based barber education business. This remote Colombia role also includes prospect follow-up and daily administrative work.

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