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Cox Enterprises
Cox Enterprises
H1B vizos rėmėjasAutomobilių pramonėTelekomunikacijosTransportas
„Cox Enterprises“ – 1898 m. įkurta ryšių, žiniasklaidos ir automobilių paslaugų įmonė. Jos verslai apima „Cox Communications“ ir „Cox Automotive“, teikiančias ryšio paslaugas, B2B technologinius sprendimus ir automobilių sektoriaus paslaugas. Įmonė siekia kurti labiau susietą, mobilesnį ir tvaresnį pasaulį, o jos veikla apima telekomunikacijų, automobilių ir transporto sritis. „Cox Enterprises“ pabrėžia inovacijų, įtraukties, tvarumo ir socialinio poveikio svarbą, o didelė jos darbuotojų komanda suteikia galimybių įvairiose verslo ir technologijų funkcijose.
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Fleet Client Services Specialist II - New Jersey Remote

Support Cox Automotive’s nationwide mobile fleet services by securing repair approvals, coordinating technician dispatch, and scheduling preventive maintenance for customers.

USJungtinės ValstijosNJNaujasis Džersis
18 $ – 27 $ / valanda
NuotolinisVisas etatasJaunesnysis specialistasDiplomas nebūtinasPrivaloma Kalba: anglųKlientų aptarnavimo atstovasKlientų ryšių paslaugos

Aprašymas

  • Manage follow-up maintenance transactions from initiation through transfer of the customer unit to the repair technician
  • Record every customer interaction accurately and promptly in Cox Fleet systems
  • Deliver responsive service to internal and external customers by phone
  • Build professional, productive relationships with customers
  • Secure customer authorization for repairs and related services
  • Contact customers proactively to arrange recurring preventive maintenance and encourage repeat business
  • Coordinate with Field Operations to assign suitable technicians to customer accounts
  • Promote advance scheduling of repairs and maintenance to maintain a steady workflow
  • Help strengthen and refine the company’s dispatch and service-scheduling capabilities
  • Handle other assigned responsibilities and special projects

Reikalavimai

  • High school diploma/GED plus three years of related experience; alternatively, a related degree or certification beyond high school/GED with up to one year of experience, or five years of related experience
  • Strong spoken and written communication abilities
  • Ability to communicate effectively across all levels of the organization
  • Demonstrated success working across functions, developing positive relationships, and serving as a trusted partner to cross-functional stakeholders
  • Strong organizational skills with the ability to manage competing priorities
  • Proficiency with Excel and data entry
  • Ability to learn platforms such as Cox Fleet IT Systems, Web Wrench, MobileFrame, and RO Writer
  • General familiarity with the trucking industry
  • Fleet maintenance or other automotive/trucking experience is helpful
  • Ability to work independently and contribute effectively as part of a team
  • Strong problem-solving ability
  • Highly organized with reliable follow-through
  • Successful completion of a pre-employment drug test
  • Current authorization to work in the United States for any employer without present or future sponsorship
  • No current or future OPT, CPT, STEM/OPT, or visa sponsorship

Privalumai

  • At least 6.67 hours of paid time off accrued monthly
  • Seven paid holidays each calendar year
  • Bereavement leave
  • Paid time off for voting
  • Jury duty leave
  • Volunteer time off
  • Military leave
  • Parental leave
  • Medical, dental, and vision coverage
  • 401(k) retirement planning
  • Paid sick leave
  • Flexible vacation and wellness days
  • Paid time off
  • Reasonable accommodations for qualified applicants and employees with disabilities

Susiję darbai

Joma Jewellery & Katie Loxton

Customer Experience Specialist (Fixed-Term Contract) – Joma Jewellery & Katie Loxton

Joma Jewellery & Katie Loxton
51 – 200 Darbuotojai
MadaMažmeninė prekyba
GBJungtinė Karalystė
26 436 £ / metai
HibridinisSutartisVidutinis lygisVyresnysis specialistasPrivaloma Kalba: anglųKlientų aptarnavimas
Magento

Support Joma Jewellery and Katie Loxton customers by phone, email and webchat, processing refunds and resolving service issues. Coordinate with ecommerce and operations teams in a predominantly remote role with monthly visits to the Banbury office.

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Customer Care Claims Manager at Neilson Financial Services

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Kvalifikuoto darbuotojo vizos rėmėjasKonsultavimasRinkodaraSveikatos priežiūra
GBJungtinė KaralystėHibridinisVisas etatasJaunesnysis specialistasVidutinis lygisDiplomas nebūtinasPrivaloma Kalba: anglųKlientų aptarnavimas
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Lead and coach claims teams to improve service quality at Neilson Financial Services. Support families through the company’s life insurance operations.

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Client Services Representative — Group O

Group O
1 001 – 5 000 Darbuotojai
KonsultavimasLogistikaRinkodara
USJungtinės ValstijosILIlinojus
18 $ – 22 $ / valanda
HibridinisVisas etatasJaunesnysis specialistasVidutinis lygisDiplomas nebūtinasPrivaloma Kalba: anglųKlientų aptarnavimo atstovasKlientų ryšių paslaugos
ERP

Support Group O clients by managing ERP orders, resolving inquiries and coordinating with internal teams. Build strong client relationships while helping improve service and satisfaction.

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Remote Bilingual Customer Service Agent (English and Spanish)

Advantage TeleMessaging, Inc.
11 – 50 Darbuotojai
KonsultavimasLogistikaSveikatos priežiūra
USJungtinės ValstijosFLFloridaMDMerilandasPAPensilvanijaVAVirdžinijaWVVakarų Virdžinija
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NuotolinisVisas etatasVidutinis lygisVyresnysis specialistasPrivaloma Kalba: anglųPrivaloma Kalba: ispanųKlientų aptarnavimas

Handle calls and relay messages for Advantage TeleMessaging’s nationwide answering service. Support English- and Spanish-speaking callers remotely.

Atidaryti
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51 – 200 Darbuotojai
KonsultavimasLogistikaRinkodara
USJungtinės ValstijosOHOhajasHibridinisVisas etatasVyresnysis specialistasPrivaloma Kalba: anglųFull-stack inžinieriusPrograminės įrangos inžinierius
AWSJavaScriptPostgresReactRubyRuby on RailsSDLCTypeScript

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