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Cox Enterprises
Cox Enterprises
H1B vizasi homiysiAvtomobilsozlikTelekommunikatsiyalarTransport
Cox Enterprises — 1898-yilda tashkil etilgan aloqa, media va avtomobil xizmatlari kompaniyasi. Uning tarkibiga ulanish xizmatlari, biznes uchun texnologik yechimlar va avtomobil xizmatlarini taqdim etuvchi Cox Communications hamda Cox Automotive kiradi. Kompaniya telekommunikatsiya, avtomobilsozlik va transport sohalarini qamrab olgan faoliyati orqali yanada o‘zaro bog‘langan, mobil va barqaror dunyoni barpo etishga intiladi. Cox Enterprises innovatsiya, inklyuziya, barqarorlik va ijtimoiy ta’sirni ustuvor yo‘nalishlar sifatida ko‘rsatadi, uning katta jamoasi esa biznes va texnologiyaning keng doirasidagi funksiyalar bo‘yicha imkoniyatlarni qo‘llab-quvvatlaydi.
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Kompaniyadagi ish o‘rinlari

Fleet Client Services Specialist II - New Jersey Remote

Support Cox Automotive’s nationwide mobile fleet services by securing repair approvals, coordinating technician dispatch, and scheduling preventive maintenance for customers.

USAmerika Qo‘shma ShtatlariNJNyu-Jersi
18 $ – 27 $ / soat
MasofaviyTo‘liq stavkaJuniorDiplom talab qilinmaydiTalab Qilinadigan Til: inglizchaMijozlar bilan ishlashMijozlarga xizmat ko‘rsatish vakili

Tavsif

  • Manage follow-up maintenance transactions from initiation through transfer of the customer unit to the repair technician
  • Record every customer interaction accurately and promptly in Cox Fleet systems
  • Deliver responsive service to internal and external customers by phone
  • Build professional, productive relationships with customers
  • Secure customer authorization for repairs and related services
  • Contact customers proactively to arrange recurring preventive maintenance and encourage repeat business
  • Coordinate with Field Operations to assign suitable technicians to customer accounts
  • Promote advance scheduling of repairs and maintenance to maintain a steady workflow
  • Help strengthen and refine the company’s dispatch and service-scheduling capabilities
  • Handle other assigned responsibilities and special projects

Talablar

  • High school diploma/GED plus three years of related experience; alternatively, a related degree or certification beyond high school/GED with up to one year of experience, or five years of related experience
  • Strong spoken and written communication abilities
  • Ability to communicate effectively across all levels of the organization
  • Demonstrated success working across functions, developing positive relationships, and serving as a trusted partner to cross-functional stakeholders
  • Strong organizational skills with the ability to manage competing priorities
  • Proficiency with Excel and data entry
  • Ability to learn platforms such as Cox Fleet IT Systems, Web Wrench, MobileFrame, and RO Writer
  • General familiarity with the trucking industry
  • Fleet maintenance or other automotive/trucking experience is helpful
  • Ability to work independently and contribute effectively as part of a team
  • Strong problem-solving ability
  • Highly organized with reliable follow-through
  • Successful completion of a pre-employment drug test
  • Current authorization to work in the United States for any employer without present or future sponsorship
  • No current or future OPT, CPT, STEM/OPT, or visa sponsorship

Imtiyozlar

  • At least 6.67 hours of paid time off accrued monthly
  • Seven paid holidays each calendar year
  • Bereavement leave
  • Paid time off for voting
  • Jury duty leave
  • Volunteer time off
  • Military leave
  • Parental leave
  • Medical, dental, and vision coverage
  • 401(k) retirement planning
  • Paid sick leave
  • Flexible vacation and wellness days
  • Paid time off
  • Reasonable accommodations for qualified applicants and employees with disabilities

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