LogoFresh Jobs Ahead
CAS
CAS
1001 – 5000 Darbinieki
H1B vīzas sponsorsKonsultācijasLoģistikaVeselības aprūpe
CAS, a division of the American Chemical Society, builds curated scientific information resources and discovery tools for research teams. Its offerings include chemical and scientific databases such as CAS REGISTRY, Reactions, and References; SaaS platforms SciFinder and BioFinder; intellectual property and compliance tools; and custom data services. Academic, pharmaceutical, chemical, materials, and industrial teams use these resources for drug discovery, materials research, regulatory compliance, and intellectual property workflows. CAS combines expert-curated information with machine-readable data and search and analytics capabilities.
LinkedIn
Vakances uzņēmumā

Customer Success Manager, Academic Accounts (Remote, US)

Manage and grow CAS Academic accounts across the United States through onboarding, consultative selling, and customer retention. Use Salesforce and AI tools to track opportunities, account health, and revenue growth.

USAmerikas Savienotās ValstisAttālinātiPilna slodzeVidējais līmenisVecākais speciālistsNepieciešamā Valoda: angļuKlientu panākumiKlientu panākumu vadītājs
SFDC

Apraksts

  • Drive profitable sales across an assigned territory of Academic accounts.
  • Grow and retain customers through cross-selling and the CAS product and service portfolio.
  • Find new customer prospects and maintain their contact information.
  • Present solutions and work with technical specialists on onboarding and consultative sales.
  • Onboard and train Academic users and customers to help them get full value from CAS solutions.
  • Manage an account portfolio and strengthen client relationships through visits, calls, emails, and presentations.
  • Develop, progress, and close revenue opportunities in the assigned territory.
  • Identify and address customer needs, issues, and opportunities.
  • Assess customer needs and recommend suitable services and coverage levels.
  • Build relationships with senior buyers and everyday client contacts.
  • Follow the sales process and use CRM tools to record prospect interactions and manage leads.
  • Review customer dashboards, spot risks, and improve customer experience and product use.
  • Communicate promptly with customers, managers, and colleagues.
  • Plan workflows that maximize selling time, including pre-call preparation and tailored scripts.
  • Attend trade shows, events, and conferences, and present at them.
  • Use AI tools to analyze usage, contract, and market data for risk and opportunity reporting.

Prasības

  • Bachelor’s degree or higher in a science-related field, business, communications, or another related discipline.
  • At least three years of sales-related experience in areas such as lead generation, inside or outside sales, business development, or customer service.
  • A record of exceeding sales objectives and developing territories or accounts.
  • Experience with CRM and opportunity management systems; Salesforce.com is preferred.
  • Strategic thinking, strong analytical and problem-solving skills, and experience selling science-related solutions or information and intellectual property.
  • Ability to clearly explain industry-specific value propositions that address customer pain points.
  • Experience traveling for work projects or customer meetings.
  • Advanced diagnostic or consultative selling experience.
  • Experience with virtual selling tools such as Zoom, Webex, or comparable platforms.
  • Authorized to work in the United States without requiring CAS sponsorship now or in the future.
  • Experience selling into or working in the Academic market is preferred but not required.

Priekšrocības

  • Competitive salary
  • Generous vacation plan
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Employee savings plans
  • Retirement plans

Saistītās vakances

Hostaway

Senior Customer Success Manager, North America (Remote)

Hostaway
51 – 200 Darbinieki
KonsultācijasLoģistikaViesmīlība
USAmerikas Savienotās ValstisALAlabamaAZArizonaFLFloridaILIlinoisaMAMasačūsetsaMNMinesotaMOMisūriNJŅūdžersijaNCZiemeļkarolīnaSCDienvidkarolīnaTNTenesīTXTeksasaAttālinātiPilna slodzeVidējais līmenisVecākais speciālistsNepieciešamā Valoda: angļuKlientu panākumiKlientu panākumu vadītājs

Guide North American property managers as they adopt Hostaway’s AI-powered vacation rental platform. Own onboarding, account health, renewals, retention, and customer education across SaaS accounts.

Atvērt
Samsara

Customer Success Manager II, Scale Programs

Samsara
1001 – 5000 Darbinieki
H1B vīzas sponsorsBūvniecībaLoģistikaVeselības aprūpe
USAmerikas Savienotās Valstis
125 902 $ – 190 440 $ / gads
AttālinātiPilna slodzeVidējais līmenisVecākais speciālistsNepieciešamā Valoda: angļuKlientu panākumiKlientu panākumu vadītājs
IoT

Lead Samsara’s US Scale Customer Success team, shaping retention, renewals, expansion, and product adoption across a large customer portfolio. Build AI-enabled engagement programs and develop customer success managers.

Atvērt
The Cigna Group

Senior Director of Client Success, MDLIVE

The Cigna Group
Farmaceitiskie produktiVeselības apdrošināšanaVeselības aprūpe
USAmerikas Savienotās ValstisFLFloridaMOMisūriPAPensilvānijaTNTenesīTXTeksasaAttālinātiPilna slodzeVecākais speciālistsNepieciešamā Valoda: angļuKlientu panākumiKlientu panākumu vadītājs

Lead strategic client success for MDLIVE virtual healthcare, driving retention, renewals, and growth. Build executive relationships with clients while working remotely from designated U.S. states.

Atvērt
TalkNY Therapy

Client Success Specialist, Afternoon Shift — TalkNY Therapy (Remote, New York)

TalkNY Therapy
51 – 200 Darbinieki
B2CVeselības aprūpe
USAmerikas Savienotās ValstisNYŅujorka
24 $ / stunda
AttālinātiPilna slodzeVidējais līmenisVecākais speciālistsNepieciešamā Valoda: angļuKlientu panākumiKlientu panākumu vadītājs

Coordinate teletherapy scheduling and support clients and therapists at TalkNY Therapy. Cover afternoon, evening, and weekend hours, handling calls, follow-ups, and urgent requests.

Atvērt
SmartLab Learning

Remote Customer Success Manager, K–12 EdTech

SmartLab Learning
11 – 50 Darbinieki
Izglītība
USAmerikas Savienotās ValstisILIlinoisaMIMičigana
65 000 $ – 85 000 $ / gads
AttālinātiPilna slodzeVidējais līmenisVecākais speciālistsNepieciešamā Valoda: angļuKlientu panākumiKlientu panākumu vadītājs

Guide U.S. K–12 schools through onboarding and adoption of SmartLab STEM programs, while managing renewals and account growth. Build educator relationships, track outcomes and usage, and support customer advocacy in a remote role.

Atvērt
Hire Overseas

Internal Customer Success Manager

Hire Overseas
1 – 10 Darbinieki
KonsultācijasLoģistikaMārketings
USAmerikas Savienotās ValstisCOKolorādoMAMasačūsetsaMIMičiganaOHOhaioTXTeksasaUTJūtaAttālinātiPilna slodzeVidējais līmenisVecākais speciālistsNepieciešamā Valoda: angļuKlientu panākumiKlientu panākumu vadītājs

Manage client relationships and candidate placements for Hire Overseas, an offshore staffing platform. Build retention, repeat hiring, reviews, and referrals through responsive account support.

Atvērt