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LexisNexis
LexisNexis
H1B vizos rėmėjasKonsultavimasSveikatos priežiūraTeisė
„LexisNexis“ kuria profesionalios informacijos ir analitikos sprendimus advokatų kontoroms, įmonėms, valdžios institucijoms ir akademinėms įstaigoms. Jos teisinių tyrimų, naujienų, verslo informacijos ir rizikos valdymo produktai padeda organizacijoms dirbti su sudėtinga informacija tokiose srityse kaip atitiktis, sukčiavimo aptikimas, tapatybė, tyrimai, sveikatos rezultatai, gautinų sumų valdymas, rizika grindžiamas sprendimų priėmimas ir darbo eigos optimizavimas. „LexisNexis“, priklausanti RELX grupei, sujungia duomenis, analitiką ir skaitmeninius įrankius, kad padėtų priimti pagrįstus sprendimus ir efektyviau dirbti profesionalioje aplinkoje.
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Darbai įmonėje

Strategic Customer Success Manager, Nexis+ AI

Help enterprise clients adopt and scale Nexis+ AI, while building lasting partnerships with LexisNexis Legal & Professional. Drive retention, account growth, and measurable client value through strategic customer success.

USJungtinės ValstijosILIlinojusMDMerilandasNYNiujorkasNCŠiaurės KarolinaOHOhajasVAVirdžinija
78 800 $ – 131 300 $ / metai
Darbas vietojeVisas etatasVidutinis lygisVyresnysis specialistasPrivaloma Kalba: anglųKlientų sėkmėKlientų sėkmės vadybininkas

Aprašymas

  • Manage and strengthen relationships across a portfolio of strategic accounts.
  • Help clients adopt and expand their use of Nexis+ AI.
  • Align the solution with clients’ business objectives, KPIs, and strategic priorities.
  • Lead client onboarding, product adoption, and account expansion.
  • Coordinate with Sales, Product, Support, and Engineering on client needs.
  • Create and carry out success plans, quarterly business reviews, and account health checks.
  • Partner with Sales to identify opportunities for renewals, upselling, and cross-selling.
  • Address risks early and manage client escalations through resolution.
  • Lead change management and enablement, including training, best-practice playbooks, and internal champion programs.
  • Share relevant insights, proven practices, and industry developments with clients.
  • Monitor AI feature adoption, product usage, NPS, churn, and account health.
  • Turn account metrics into clear value narratives for clients and internal teams.

Reikalavimai

  • At least five years of experience in customer success, account management, or a comparable client-facing role.
  • Experience with AI, SaaS, or other emerging technology products.
  • Experience managing enterprise or strategic accounts.
  • Experience promoting adoption of new or evolving technology.
  • Excellent communication, presentation, and relationship-building abilities.
  • Experience presenting to C-suite stakeholders.
  • Strong business judgment and commercial understanding.
  • A consultative style when working with clients.
  • Ability to collaborate across functions and influence without formal authority.
  • Comfort working through ambiguity and adapting to different stakeholders.
  • Curiosity about AI and enthusiasm for helping clients understand, adopt, and realize its value.
  • Experience with CRM platforms such as Salesforce, Gainsight, ChurnZero, or comparable tools.
  • Experience in professional services, management consulting, or financial services is a plus.
  • Experience with product integrations or technical onboarding is a plus.
  • Experience leading adoption of AI or other emerging technologies, digital transformation, or organizational change initiatives is a plus.

Privalumai

  • Flexible working hours.
  • Programs that support a healthy work-life balance.
  • Shared parental leave.
  • Medical, dental, and vision coverage.
  • 401(k) plan with employer match.
  • Employee share purchase plan.
  • Wellness platform with incentives.
  • Headspace subscription.
  • Employee assistance and time-off programs.
  • Short- and long-term disability insurance.
  • Life and accidental death insurance.
  • Critical illness insurance.
  • Hospital indemnity coverage.
  • Bonding and family care leave.
  • Adoption and surrogacy support.
  • Health savings, health care, dependent care, and commuter spending accounts.
  • Up to two paid days to participate in Employee Resource Groups.
  • Up to two paid days to volunteer with a charity of your choice.
  • Annual incentive bonus.

Susiję darbai

RELX

Strategic Customer Success Manager, Nexis+ AI — RELX

RELX
Kvalifikuoto darbuotojo vizos rėmėjasDraudimasKonsultavimasSveikatos priežiūra
USJungtinės ValstijosILIlinojusMDMerilandasNYNiujorkasNCŠiaurės KarolinaOHOhajasVAVirdžinija
78 800 $ – 131 300 $ / metai
Darbas vietojeVisas etatasVidutinis lygisVyresnysis specialistasPrivaloma Kalba: anglųKlientų sėkmėKlientų sėkmės vadybininkas

Help enterprise clients adopt and expand their use of Nexis+ AI, connecting the solution to their business goals and measurable value. Work with clients and internal teams to guide onboarding, strengthen account health, and identify opportunities for growth.

Atidaryti
Mobile Communications America

Senior People Success Partner

Mobile Communications America
1 001 – 5 000 Darbuotojai
H1B vizos rėmėjasKonsultavimasLogistikaSveikatos priežiūra
USJungtinės ValstijosILIlinojusMDMerilandasMIMičiganasPAPensilvanijaVAVirdžinija
105 000 $ – 125 000 $ / metai
Darbas vietojeVisas etatasVyresnysis specialistasPrivaloma Kalba: anglųKlientų sėkmėKlientų sėkmės vadybininkas

Advise leaders on employee relations, talent, performance, and organizational health. Support Mobile Communications America’s nationwide wireless communications, security, and workplace safety business.

Atidaryti
Microbac Laboratories, Inc.

Corporate Customer Success Manager

Microbac Laboratories, Inc.
501 – 1 000 Darbuotojai
LogistikaMaistas ir gėrimaiSveikatos priežiūra
USJungtinės ValstijosDarbas vietojeVisas etatasVidutinis lygisVyresnysis specialistasPrivaloma Kalba: anglųKlientų sėkmėKlientų sėkmės vadybininkas

Lead customer experience, loyalty, and profitability initiatives for Microbac Laboratories’ scientific testing clients. Standardize customer success practices and support teams across the laboratory network.

Atidaryti
Johnson & Johnson

Field Reimbursement Manager, Dermatology — Johnson & Johnson

Johnson & Johnson
H1B vizos rėmėjasBiotechnologijaFarmacijos produktaiSveikatos priežiūra
USJungtinės ValstijosOHOhajasPAPensilvanija
102 000 $ – 177 100 $ / metai
Darbas vietojeVisas etatasVidutinis lygisVyresnysis specialistasPrivaloma Kalba: anglųKlientų sėkmėKlientų sėkmės vadybininkas
SFDC

Support patient access to Johnson & Johnson immunology therapies across an Ohio and Pennsylvania territory. Guide providers through coverage, reimbursement, prior authorization, and appeals.

Atidaryti