Twilio
Twilio
5 001 – 10 000 Darbuotojai
H1B vizos rėmėjasAPIB2B
„Twilio“ teikia debesijos ryšio infrastruktūrą, padedančią kūrėjams ir įmonėms kurti klientų įtraukimo funkcijas tiesiogiai savo programose. Jos API palaiko balso ryšį, tekstines žinutes, pokalbius, vaizdo ryšį ir el. paštą, todėl organizacijos gali naudotis keliais komunikacijos kanalais per programinę įrangą, o ne atskiras sistemas. 2008 m. įkurta „Twilio“ veikia API ir B2B technologijų sektoriuose, turi pasaulinį veiklos mastą ir joje dirba maždaug 5 001–10 000 darbuotojų. Įmonės karjeros profilis aktualus kandidatams, besidomintiems kūrėjų platformomis, ryšių technologijomis ir įmonių programine įranga.

Senior Engineering Manager, KYC Compliance Platform at Twilio (India Remote)

Lead Twilio’s KYC compliance engineering organization in India, overseeing cloud-native services and a high-volume platform. Drive AI-enabled development, reliability, delivery execution, and alignment with product and engineering stakeholders.

Aprašymas

  • Lead Twilio’s Know Your Customer (KYC) engineering team within the Compliance Domain
  • Set people strategy, delivery execution, and stakeholder relationships for a team handling millions of daily requests
  • Own the roadmap for customer-facing compliance services, internal platform APIs, and operational tooling
  • Convert long-range technical direction into actionable quarterly plans and measurable results
  • Promote use of AI coding tools including GitHub Copilot, Anthropic Claude, and internal large language models
  • Define expectations for AI-assisted development and assess its impact on team velocity
  • Lead operational excellence across reliability, incident response, on-call effectiveness, and security posture
  • Work with Product Management to create smooth, developer-friendly compliance workflows
  • Partner with internal engineering groups to collect feedback and enhance APIs and operational tooling
  • Hire, mentor, and retain engineering talent
  • Foster psychological safety, direct feedback, career development, and an inclusive team environment
  • Balance external product features, internal platform requirements, and operational tooling investments
  • Report strategy, delivery progress, and risks to engineering leaders and cross-functional partners
  • Prepare team plans, post-incident reviews, and technical decision records
  • Manage stakeholder relationships, communicate roadmap decisions, negotiate priorities, and clarify trade-offs
  • Lead with integrity while encouraging engineers to raise concerns and question established practices

Reikalavimai

  • At least 15 years of software engineering experience
  • Five or more years of experience managing engineering teams
  • Experience leading 10 or more engineers and directly managing individual contributors
  • Strong practical experience designing and operating highly available, cloud-native distributed systems
  • Ability to participate deeply in architecture reviews and assess technical proposals
  • Extensive experience with AWS services and ecosystems, including Lambda, EKS, DynamoDB, and Kafka
  • Experience applying microservices architecture and infrastructure-as-code practices with Kubernetes and Terraform
  • Demonstrated success introducing AI tools within an engineering organization
  • Record of delivering complex software products on schedule and to a high standard
  • Experience with agile practices and data-based measurement of team health and productivity
  • History of building diverse, inclusive, and high-performing engineering teams
  • Experience with career frameworks, performance management, and developing engineers from mid-level through staff-plus
  • Strong communication skills for explaining technical strategy, trade-offs, and team plans
  • Demonstrated ability to manage stakeholders across groups with competing priorities
  • Experience balancing external customer commitments against internal platform responsibilities
  • Experience owning reliability for mission-critical systems, including incident management, on-call programs, and SLO-based improvements
  • Experience leading internal platform or operational tooling teams is preferred
  • Experience scaling teams during periods of organizational or technical change is preferred

Privalumai

  • Competitive compensation
  • Generous paid time off
  • Substantial parental leave
  • Wellness leave
  • Healthcare coverage
  • Retirement savings program
  • Support for volunteering and charitable donations

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