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Twilio
Twilio
5001 – 10.000 Zaposleni
Sponzor vizuma H1BAPIB2B
Twilio zagotavlja oblačno komunikacijsko infrastrukturo, ki razvijalcem in podjetjem pomaga v njihove aplikacije neposredno vgraditi funkcije za sodelovanje s strankami. Njegovi API-ji podpirajo glasovno komunikacijo, besedilna sporočila, klepet, video in e-pošto, zato imajo organizacije prek programske opreme dostop do več komunikacijskih kanalov namesto ločenih sistemov. Podjetje je bilo ustanovljeno leta 2008, deluje v sektorjih API-jev in B2B-tehnologij ter je globalno prisotno z okoli 5.001–10.000 zaposlenimi. Profil podjetja je relevanten za kandidate, ki jih zanimajo razvijalske platforme, komunikacijske tehnologije in poslovna programska oprema.
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Delovna mesta v podjetju

Senior Engineering Manager, KYC Compliance Platform at Twilio (India Remote)

Lead Twilio’s KYC compliance engineering organization in India, overseeing cloud-native services and a high-volume platform. Drive AI-enabled development, reliability, delivery execution, and alignment with product and engineering stakeholders.

INIndijaNa daljavoPolni delovni časSeniorZahtevani Jezik: angleščinaVodja inženiringa
AWSDynamoDBKafkaKubernetesMikrostoritveOblakPorazdeljeni sistemiTerraform

Opis

  • Lead Twilio’s Know Your Customer (KYC) engineering team within the Compliance Domain
  • Set people strategy, delivery execution, and stakeholder relationships for a team handling millions of daily requests
  • Own the roadmap for customer-facing compliance services, internal platform APIs, and operational tooling
  • Convert long-range technical direction into actionable quarterly plans and measurable results
  • Promote use of AI coding tools including GitHub Copilot, Anthropic Claude, and internal large language models
  • Define expectations for AI-assisted development and assess its impact on team velocity
  • Lead operational excellence across reliability, incident response, on-call effectiveness, and security posture
  • Work with Product Management to create smooth, developer-friendly compliance workflows
  • Partner with internal engineering groups to collect feedback and enhance APIs and operational tooling
  • Hire, mentor, and retain engineering talent
  • Foster psychological safety, direct feedback, career development, and an inclusive team environment
  • Balance external product features, internal platform requirements, and operational tooling investments
  • Report strategy, delivery progress, and risks to engineering leaders and cross-functional partners
  • Prepare team plans, post-incident reviews, and technical decision records
  • Manage stakeholder relationships, communicate roadmap decisions, negotiate priorities, and clarify trade-offs
  • Lead with integrity while encouraging engineers to raise concerns and question established practices

Zahteve

  • At least 15 years of software engineering experience
  • Five or more years of experience managing engineering teams
  • Experience leading 10 or more engineers and directly managing individual contributors
  • Strong practical experience designing and operating highly available, cloud-native distributed systems
  • Ability to participate deeply in architecture reviews and assess technical proposals
  • Extensive experience with AWS services and ecosystems, including Lambda, EKS, DynamoDB, and Kafka
  • Experience applying microservices architecture and infrastructure-as-code practices with Kubernetes and Terraform
  • Demonstrated success introducing AI tools within an engineering organization
  • Record of delivering complex software products on schedule and to a high standard
  • Experience with agile practices and data-based measurement of team health and productivity
  • History of building diverse, inclusive, and high-performing engineering teams
  • Experience with career frameworks, performance management, and developing engineers from mid-level through staff-plus
  • Strong communication skills for explaining technical strategy, trade-offs, and team plans
  • Demonstrated ability to manage stakeholders across groups with competing priorities
  • Experience balancing external customer commitments against internal platform responsibilities
  • Experience owning reliability for mission-critical systems, including incident management, on-call programs, and SLO-based improvements
  • Experience leading internal platform or operational tooling teams is preferred
  • Experience scaling teams during periods of organizational or technical change is preferred

Ugodnosti

  • Competitive compensation
  • Generous paid time off
  • Substantial parental leave
  • Wellness leave
  • Healthcare coverage
  • Retirement savings program
  • Support for volunteering and charitable donations

Sorodna delovna mesta

Kreato Global | BPO and Language Solutions

Remote English-Spanish OPI/VRI Interpreter

Kreato Global | BPO and Language Solutions
201 – 500 Zaposleni
GostinstvoLogistikaZdravstveno varstvo
ARArgentinaBOBolivijaBRBrazilijaCLČileCOKolumbijaCRKostarikaCUKubaDODominikanska republikaECEkvadorGTGvatemalaHNHondurasHTHaitiMXMehikaNINikaragvaPAPanamaPEPeruPRPortorikoPYParagvajSVSalvadorUYUrugvajVEVenezuelaNa daljavoPolni delovni časJuniorDiploma ni potrebnaZahtevani Jezik: angleščinaZahtevani Jezik: španščinaPrevajalec

Interpret remotely between English- and Spanish-speaking people in medical, financial, social service, and customer care settings. Provide language support for Kreato Global across Latin America.

Odpri