AmeriSave Mortgage Corporation
AmeriSave Mortgage Corporation
„AmeriSave Mortgage Corporation“ yra internetinis hipotekos paskolų teikėjas, aptarnaujantis būsto pirkėjus ir būsto savininkus bei siūlantis įvairias finansavimo galimybes, įskaitant pirmąsias ir antrąsias hipotekos paskolas, paskolas su būsto įkeitimu ir refinansavimą. 2002 m. įkurta bendrovė skaitmenines paraiškas, internetines pasiūlymų sąmatas, patvirtinimus ir palūkanų normos fiksavimo priemones derina su keliomis kalbomis teikiamu klientų aptarnavimu. „AmeriSave“ veikia finansų ir nekilnojamojo turto sektoriuose ir yra padėjusi daugiau kaip 733 603 paskolų gavėjams 49 JAV valstijose. Jos komanda siekia, kad sprendimai dėl hipotekos ir būsto nuosavybės būtų lengviau suprantami bei prieinami, ir padeda klientams rasti tinkamą finansavimą bei sustiprinti savo finansinę padėtį.

Remote IT Help Desk Specialist

Provide tier 1 hardware, software, and procedural support to AmeriSave users across phone, email, and chat. Resolve common issues and route complex or urgent cases to higher-level IT support.

Aprašymas

  • Deliver tier 1 technical and procedural support by phone, email, and chat.
  • Troubleshoot hardware and software problems.
  • Investigate issues using available information resources.
  • Resolve issues or guide users on the appropriate next steps.
  • Apply established help desk procedures.
  • Record every help desk interaction.
  • Escalate issues to tier 2 or tier 3 support when needed.
  • Recognize urgent cases and escalate them promptly.
  • Track and route requests and problems, and document their resolutions.
  • Keep up to date with system information, changes, and updates.
  • Support senior IT staff as needed.

Reikalavimai

  • A bachelor’s degree is preferred; some college coursework is required.
  • Working knowledge of Windows 11.
  • Working knowledge of Microsoft 365.
  • Ability to help others work through complex issues professionally.
  • Learning agility and initiative.
  • Strong analytical and problem-solving skills.
  • Careful attention to detail.
  • Excellent written and verbal communication skills.
  • For remote work, a high-speed cable or fiber internet connection with Ethernet capability is required.
  • Minimum internet speeds: 70/30 Mbps for basic use, 200–300/35–70 Mbps for shared use, and 500–1,000/100+ Mbps for heavy use.

Privalumai

  • 401(k) plan
  • Dental insurance
  • Disability insurance
  • Employee discounts
  • Health insurance
  • Life insurance
  • Paid time off
  • 12 paid holidays each year
  • Paid training
  • Employee referral program
  • Vision insurance
  • Referral bonuses

Susiję darbai

OnTrac

Senior Enterprise Architect, AI Logistics Platform

OnTrac
5 001 – 10 000 Darbuotojai
Elektroninė prekybaLogistikaTransportas

Shape OnTrac’s Google Cloud platform for AI-powered last-mile delivery. Lead architecture for agentic systems, real-time data, APIs, and logistics applications.

Atidaryti
OnTrac

Senior Enterprise Architect, AI and GCP — OnTrac (Remote, US)

OnTrac
5 001 – 10 000 Darbuotojai
Elektroninė prekybaLogistikaTransportas

Shape OnTrac’s AI-powered Google Cloud platform for same-day and next-day delivery across the United States. Lead architecture for agentic AI, data systems, and integrations that support logistics operations.

Atidaryti
Koniag Government Services

Remote Tier II Technical Support Specialist

Koniag Government Services
1 001 – 5 000 Darbuotojai
GynybaKonsultavimasVyriausybė

Resolve escalated hardware, software, network, and system problems through advanced troubleshooting and clear documentation. Support Koniag Government Services’ federal technology work, collaborating with IT teams and guiding Tier I staff.

Atidaryti
GE Vernova

GE Vernova Enterprise Architect (Remote, US)

GE Vernova

Advise GE Vernova utility customers on enterprise and data architecture transformation. Shape GridOS Data Fabric opportunities, roadmaps, and implementation plans.

Atidaryti
GE Vernova

Remote Enterprise Architect, GE Vernova

GE Vernova

Guide utility customers through digital transformation and GridOS Data Fabric engagements at GE Vernova. Shape enterprise architecture, data strategy, and implementation roadmaps.

Atidaryti