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Avery Dennison
Avery Dennison
H1B vizos rėmėjasAutomobilių pramonėLogistikaSveikatos priežiūra
„Avery Dennison“ kuria medžiagų mokslo ir skaitmeninio identifikavimo sprendimus automobilių pramonės, sveikatos priežiūros, logistikos, drabužių ir mažmeninės prekybos organizacijoms. Įmonės produktai apima RFID žymas, etiketes ir pakavimo medžiagas, skirtas prekės ženklo atpažįstamumui, informacijai apie gaminius, darbo našumui ir tiekimo grandinės matomumui gerinti. Įmonė taip pat siekia mažinti atliekų kiekį ir inovacijomis didinti tvarumą bei skaidrumą.
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Darbai įmonėje

Digital Support Coordinator (Overnight)

Provide overnight Tier 1 technical support for Avery Dennison’s labeling and digital identification solutions. Triage tickets, resolve client issues, and escalate complex cases.

ARArgentina
19 $ – 25 $ / valanda
NuotolinisVisas etatasVidutinis lygisVyresnysis specialistasPrivaloma Kalba: anglųBendra
SQL

Aprašymas

  • Handle incoming support requests by email, chat, and phone as the initial client contact.
  • Meet response deadlines set by issue severity and service-level agreements.
  • Sort and classify incoming support tickets.
  • Address routine Tier 1 issues and refer complex or unresolved cases to Levels 2 or 3.
  • Help clients troubleshoot problems and work through solutions.
  • Manage cases through resolution and lead communications with clients.
  • Work with external vendors to address hardware problems.
  • Record issues in Zendesk, Workfront, or the internal issue log.
  • Help develop and maintain the internal knowledge base.
  • Spot recurring problems and report them to the manager.
  • Create production tickets each day.
  • Send daily tracking details for third parties.
  • Monitor and manage multiple inboxes.
  • Handle other client experience tasks assigned by the manager.

Reikalavimai

  • Bachelor’s degree in business, marketing, information technology, computer science, or a related field.
  • Three to five years of relevant business experience or training, preferably in customer service or technical support; an equivalent mix of education and work experience is also accepted.
  • Basic familiarity with Zendesk, SQL, KQL, Application Insights, and Databricks is a plus.
  • Previous experience supporting clients in a help desk environment is a plus.
  • Ability to manage multiple support portals or dashboards at once.
  • Strong troubleshooting and incident resolution skills.
  • Ability to work in a fast-paced, demanding environment.
  • Excellent client communication skills, including the ability to explain technical concepts to users.
  • Availability for three consecutive scheduled nights each week and every other Saturday as needed.
  • Successful completion of a comprehensive background check and drug screening as a condition of employment.

Privalumai

  • Health and wellness benefits begin on the first day of employment.
  • Paid parental leave.
  • 401(k) eligibility.
  • Tuition reimbursement.
  • Eligibility for the Employee Assistance Program and Health Advocate.
  • Paid vacation and holidays.

Susiję darbai

Worldwide Clinical Trials

Remote Clinical Trials Associate in Argentina

Worldwide Clinical Trials
1 001 – 5 000 Darbuotojai
H1B vizos rėmėjasKonsultavimasLogistikaSveikatos priežiūra
ARArgentinaBRBrazilijaMXMeksikaNuotolinisVisas etatasJaunesnysis specialistasVidutinis lygisPrivaloma Kalba: anglųAsocijuotasis specialistasBendra
Google Cloud Platform

Support documentation, system access, training, and project tracking for Worldwide Clinical Trials’ global research projects. Remote role serving Argentina, Mexico, and Brazil.

Atidaryti
Floowi Inc

Email Infrastructure and Deliverability Specialist

Floowi Inc
11 – 50 Darbuotojai
ĮdarbinimasKonsultavimasRinkodara
ARArgentinaBOBolivijaBRBrazilijaCLČilėCOKolumbijaCRKosta RikaCUKubaDODominikos RespublikaECEkvadorasGTGvatemalaHNHondūrasHTHaitisMXMeksikaNINikaragvaPAPanamaPEPeruPRPuerto RikasPYParagvajusSVSalvadorasUYUrugvajusVEVenesuela
3 750 $ / mėnuo
NuotolinisVisas etatasVidutinis lygisVyresnysis specialistasPrivaloma Kalba: anglųBendra

Build and manage high-volume email sending systems for a customer database monetization company. Oversee deliverability, authentication, campaigns, and contact lists for daily volumes of 300,000–500,000 emails.

Atidaryti