Sun Life
Sun Life
„Sun Life“ yra pasaulinė finansinių paslaugų bendrovė, kurios pagrindinė būstinė yra Toronte, Kanadoje. 1865 m. įkurta įmonė teikia draudimo, investavimo, finansinių konsultacijų, turto, sveikatos ir turto valdymo sprendimus privatiems asmenims, įmonėms ir institucijoms. „Sun Life“ veikia Šiaurės Amerikoje, Azijoje ir Europoje, derindama finansines paslaugas su į sveikatą orientuotais pasiūlymais ir pabrėždama tvarumą, įvairovę bei įtrauktį ir poveikį bendruomenėms. Plati jos veikla remia finansų, sveikatos priežiūros, konsultavimo ir susijusių paslaugų srityse dirbančias komandas.

Bilingual Client Liaison, Employee Benefits

Serve as a bilingual client liaison for employee benefits, disability, absence, and leave services at Sun Life U.S. Coordinate claims, client support, training, audits, and return-to-work activities.

Aprašymas

  • Manage intake, coordination, and resolution for employee benefits inquiries, issues, and service requests.
  • Support absence, PFML, short- and long-term disability, accommodation, and other Sun Life services.
  • Resolve client issues accurately and within required timeframes.
  • Work with client HR and benefits teams, payroll, employee relations, managers, employees, and Sun Life colleagues.
  • Provide guidance and support for training and education on Sun Life services.
  • Maintain current knowledge of the client’s active Sun Life benefits.
  • Coordinate accurate employee benefits administration and processing.
  • Assist with benefits claim submissions and track claim progress.
  • Help employees navigate return-to-work processes.
  • Guide employees through Evidence of Insurability procedures.
  • Attend client meetings and respond to benefits-related questions.
  • Advise on benefits administration, disability coverage, paid leave, and plan management.
  • Use client administration systems to collect employee status information.
  • Develop and deliver client-facing training sessions and presentations.
  • Review reports, perform audits, and communicate findings to clients.
  • Conduct root cause analyses and share trends and employee experience insights.
  • Implement measurable improvements that make benefits administration clearer.
  • Identify ways to improve service performance and evaluate the client relationship.

Reikalavimai

  • Bachelor’s degree preferred.
  • At least three years of relevant professional experience.
  • Professional fluency in Spanish and English required.
  • Substantial experience administering disability and absence programs.
  • Strong knowledge of group insurance products, processes, and paid leave administration.
  • Comprehensive understanding of leave-of-absence procedures, including eligibility, documentation, and coordination with other benefits.
  • Payroll and finance knowledge preferred.
  • Strong customer service capabilities.
  • Excellent written and verbal communication skills.
  • Self-directed, adaptable, and proactive approach to work.
  • Ability to work with diverse populations and manage challenging customer service situations.
  • Proficiency with Microsoft Word, Excel, PowerPoint, and Outlook.
  • Ability to interpret reports and perform basic data analysis.
  • Comfort working through ambiguity and adapting to changing responsibilities.
  • Willingness to attend in-person meetings and visit client facilities as business needs require.
  • Availability for business travel, estimated at approximately 10% of working time.

Privalumai

  • Eligibility for a discretionary annual incentive based on individual and business performance.
  • Substantial vacation and sick leave allowances.
  • Paid family, parental, and adoption leave.
  • Medical insurance coverage.
  • Company-paid life and accidental death and dismemberment insurance.
  • Disability benefit programs.
  • Partially paid sabbatical program.
  • Employer matching contributions to a 401(k) plan.
  • Employee stock purchase opportunities.
  • Employer-funded retirement account.
  • Flexible, inclusive, and collaborative workplace.
  • Support for professional and career development.

Susiję darbai

East Sussex County Council

Financial Assessment Assistant – East Sussex County Council (Hybrid)

East Sussex County Council

Review financial assessments, respond to service users and stakeholders, and provide clear written outcomes. Support East Sussex residents with accurate, considerate service while working from the Eastbourne office at least one day each week.

Atidaryti
Tyfali Consulting

Hybrid Cloud Infrastructure Engineer

Tyfali Consulting

Modernize VMware, Kubernetes, and AWS environments for a large international group. Automate infrastructure with Terraform while securing Linux systems and administering critical platforms.

Atidaryti
Hewlett Packard Enterprise

Senior Cleared Network Operations Cloud Engineer – HPE

Hewlett Packard Enterprise

HPE seeks a senior network operations engineer to support classified and non-classified private cloud environments. The role covers VMware NSX, federal customer networks, and Secret-cleared operations.

Atidaryti
Element 84

Senior DevOps Engineer

Element 84

Design secure AWS and Azure cloud infrastructure and automation as a senior DevOps engineer. Support Element 84’s geospatial, Earth science, and generative AI systems.

Atidaryti