IGS Energy
IGS Energy
1 001 – 5 000 Қызметкерлер
Электрондық коммерцияЭнергетика
IGS Energy — тұрғын үй және коммерциялық тұтынушыларға жасыл электр энергиясы, көміртек бейтарап табиғи газ, күн энергиясы, үй кепілдіктері және энергияны басқару бағыттарын қамтитын шешімдер ұсынатын энергетикалық қызметтер компаниясы. Оның коммерциялық ұсыныстарына нарықтағы құбылмалылықты басқаруға арналған арнайы стратегиялар, жарықдиодты жарықтандыруды жобалау және орнату, сондай-ақ сығылған табиғи газ құю станциялары кіреді. Компания энергетика саласындағы тәжірибесін жаңартылатын жобаларға, тұрақты дамуға және кәсіпорындар мен үй шаруашылықтарына арналған практикалық шешімдерге басымдық берумен ұштастырады.

Residential Solar Services Partner | IGS Energy | Ohio Remote

IGS Energy is hiring a remote Residential Solar Services Partner in Ohio to coordinate maintenance services, contractors, customers, and invoicing. The role manages service cases, documentation, payments, and customer experience from initiation through completion.

Сипаттама

  • Schedule maintenance requests with third-party contractors, Customer Operations, and Asset Management teams
  • Handle incoming customer and contractor communications with strong service and industry knowledge
  • Oversee a portfolio of cases from initiation through resolution
  • Keep thorough records of site visits, maintenance requests, and related work
  • Work with Accounts Payable to resolve contractor payment and remittance concerns
  • Verify contractor expenses and oversee invoicing activities
  • Assess service quality through customer follow-up
  • Coordinate with internal and external partners to fulfill project commitments and specifications
  • Share post-project feedback and follow-up actions with leadership
  • Complete other assigned duties and projects

Талаптар

  • Bachelor’s degree in a related field or equivalent professional experience
  • At least two years of corporate work experience
  • At least three years of experience in customer service and/or contractor management
  • Authorization to work full-time in the United States
  • The position does not support current or future sponsorship
  • Clear verbal and written communication skills for phone and email interactions with customers and contractors
  • Strong organizational ability to manage numerous customer inquiries and projects concurrently
  • Experience working with internal and external cross-functional partners
  • Ability to learn and use technology platforms, partner and reporting portals, document management tools, and invoicing systems
  • Excellent organization and document management skills with close attention to detail
  • Ability to work effectively independently and within a team
  • Ability to prioritize work according to business objectives
  • Familiarity with customer relationship management software is a plus
  • Intermediate proficiency with Microsoft Office applications, including Outlook, Excel, PowerPoint, Word, Visio, and SharePoint

Артықшылықтар

  • Comprehensive medical coverage with no-cost telehealth
  • Dental insurance
  • Vision insurance
  • Employer contributions to a health savings account
  • Headspace mental wellbeing support
  • Free mental healthcare visits for employees and dependents
  • Maven family planning support
  • Paid family and caregiver leave
  • Fertility, adoption, and surrogacy services
  • 401(k) plan with company matching
  • Financial wellbeing tools
  • Paid time off
  • Tuition reimbursement
  • Paid leave programs
  • Employee hardship fund
  • Additional employee perks
  • Annual incentive plan tied to company performance

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