Puzzle 🧩🚀
Puzzle 🧩🚀
11 – 50 Қызметкерлер
SaaSҚаржыФинтех
Puzzle 🧩🚀 — жасанды интеллект дәуіріне арналған бухгалтерлік есеп платформасын әзірлейтін финтех және SaaS компаниясы. Оның өнімі автоматтандырылған бухгалтерлік есеп, салық талаптарын сақтау жөніндегі қолдау және Stripe пен Brex сияқты қаржылық құралдармен интеграция арқылы стартаптарға, құрылтайшыларға және бухгалтерлік фирмаларға қаржылық жағдайды нақты уақыт режимінде көруге мүмкіндік береді. Қайталанатын бухгалтерлік жұмыс процестерін автоматтандырып, уақтылы қаржылық ақпарат ұсыну арқылы Puzzle командаларға қолмен орындалатын операцияларға аз уақыт жұмсап, жоспарлау мен бизнес шешімдеріне көбірек көңіл бөлуге көмектеседі. Платформа компанияның алғашқы кезеңдерінен бастап қаржылық басқаруды жеңілдетуге және қажеттіліктері өскен сайын серіктес қызметтеріне қол жеткізуге мүмкіндік беруге арналған.

HR Operations Supervisor, Benefits (Remote - United States)

Supervise PuzzleHR’s managed benefits team while supporting employee development, client service, escalations, recruiting, onboarding, and operational improvements.

Сипаттама

  • Supervise, develop, support, and guide the Managed Benefits Team
  • Maintain clear and effective communication with employees and clients
  • Design and deliver proactive training sessions aligned with client needs and identified opportunities
  • Coordinate internal and external stakeholders to support client success
  • Oversee recruiting and onboarding for new Managed Benefits Team hires
  • Help team members develop standard operating procedures for managed benefits services and support
  • Partner with leadership on service enhancements, resource planning, and strategic initiatives
  • Manage escalations, develop action plans, and support affected team members and clients
  • Handle supervisory responsibilities including performance management, recognition, rewards, time and attendance, payroll management and approval, and employee onboarding and offboarding
  • Complete additional duties as assigned

Талаптар

  • Experience mentoring, coaching, and developing employees
  • Strong knowledge of operational and benefits administration best practices
  • Excellent written and verbal communication skills
  • Ability to learn and use relevant systems and platforms
  • Strong organizational skills for managing detailed work across shifting priorities and deadlines
  • Ability to prepare and deliver clear, effective presentations
  • Ability to protect and manage sensitive, confidential information
  • Proficiency with Zoom, Microsoft Office Suite, or comparable software
  • Bachelor’s degree and/or at least three years of related experience preferred
  • At least two years of supervisory experience in a fast-paced environment preferred
  • At least two years of related benefits and/or HCM experience preferred
  • Experience using online project management boards, such as Smartsheet, preferred
  • SHRM, PHR, or CEBS certification preferred
  • Demonstrated ability to identify and improve processes
  • Ability to sit for extended periods while working at a computer
  • Ability to lift or move up to 15 pounds occasionally
  • Availability to participate in video conferences and meetings

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