Delivery Hero
Delivery Hero
Delivery Hero 70-тен астам елде және төрт құрлықта жаһандық тамақ жеткізу және жылдам сауда бизнесін жүргізеді. Оның платформалары клиенттерді мейрамханалар мен дүкендермен байланыстырады, ал стратегиялық орналасқан шағын қоймалардан тұратын 932 Dmart желісі жедел жеткізу операцияларын қолдайды. Компанияның қызметі тамақ және сусындар, логистика және маркетинг салаларын қамтиды. Командалар жергілікті брендтер, операциялық ауқым, сондай-ақ тұрақты даму мен әлеуметтік әсерге салынатын инвестициялар арқылы жеткізу тәжірибесін жақсартуға назар аударады. Delivery Hero 2023 жылдың төртінші тоқсанында 11,3 миллиард еуро көлемінде жалпы тауар айналымын хабарлады және ыңғайлы, сұраныс бойынша жеткізу қызметтерінің келесі буынын дамытуды жалғастырып келеді.

Junior 3PL Account Manager, Fleet Operations — Spain (Remote)

Manage logistics provider partnerships for Glovo’s delivery marketplace in Spain, using fleet data and commercial negotiations to improve scale and profitability.

Сипаттама

  • Manage strategic relationships with 5–8 third-party logistics providers.
  • Serve as the primary business contact for 3PL owners and hold regular reviews.
  • Track fleet KPIs to grow order volumes, address operational bottlenecks, and improve partner profitability.
  • Introduce partners to Glovo technology, features, and processes.
  • Oversee contracts and service-level agreements.
  • Lead commercial renegotiations and uphold service quality.
  • Work with Billing, Pricing, Legal, and Operations to resolve complex issues.
  • Collaborate with Strategy & Data on local initiatives and experiments informed by marketplace insights.
  • Support 3PL partners in scaling, improving unit economics, and sustaining strong fleet performance in Spain.

Талаптар

  • At least 2 years’ experience in account management, operations, or consulting.
  • Experience in delivery, e-commerce, or logistics is preferred.
  • Commercial judgment and negotiation skills.
  • Ability to build trust and manage challenging commercial discussions with business owners.
  • Strong analytical approach and confidence using data and tracking KPIs.
  • Proactive, accountable, and ready to take action.
  • Comfort adapting to organizational change and ambiguity.
  • Familiarity with digital tools and dashboards such as Google Sheets and Looker.
  • Native or fluent Spanish.
  • Strong working proficiency in English.

Артықшылықтар

  • Equal opportunity for candidates from all backgrounds.
  • An inclusive workplace where everyone can be heard.
  • Option to provide pronouns in the application.
  • A culture guided by leadership principles and focused on excellence, collaboration, and diverse perspectives.

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