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Delivery Hero
Delivery Hero
Alimente și băuturiLogisticăMarketing
Delivery Hero desfășoară la nivel global activități de livrare a mâncării și comerț rapid în peste 70 de țări și pe patru continente. Platformele sale conectează clienții cu restaurantele și magazinele, iar rețeaua sa de 932 de Dmarts — depozite mici, amplasate strategic — susține operațiunile de livrare rapidă. Activitatea companiei acoperă domeniile alimentelor și băuturilor, logisticii și marketingului, iar echipele sale se concentrează pe îmbunătățirea experienței de livrare prin branduri locale, extinderea operațiunilor și investiții în sustenabilitate și impact social. Delivery Hero a raportat o valoare brută a mărfurilor de 11,3 miliarde de euro în al patrulea trimestru al anului 2023 și continuă să dezvolte următoarea generație de servicii de livrare convenabile, la cerere.
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Locurile de muncă ale companiei

Junior 3PL Account Manager, Fleet Operations — Spain (Remote)

Manage logistics provider partnerships for Glovo’s delivery marketplace in Spain, using fleet data and commercial negotiations to improve scale and profitability.

ESSpaniaRemoteNormă întreagăJuniorNu este necesară o diplomăLimbă Obligatorie: englezăLimbă Obligatorie: spaniolăAnalist de afaceri

Descriere

  • Manage strategic relationships with 5–8 third-party logistics providers.
  • Serve as the primary business contact for 3PL owners and hold regular reviews.
  • Track fleet KPIs to grow order volumes, address operational bottlenecks, and improve partner profitability.
  • Introduce partners to Glovo technology, features, and processes.
  • Oversee contracts and service-level agreements.
  • Lead commercial renegotiations and uphold service quality.
  • Work with Billing, Pricing, Legal, and Operations to resolve complex issues.
  • Collaborate with Strategy & Data on local initiatives and experiments informed by marketplace insights.
  • Support 3PL partners in scaling, improving unit economics, and sustaining strong fleet performance in Spain.

Cerințe

  • At least 2 years’ experience in account management, operations, or consulting.
  • Experience in delivery, e-commerce, or logistics is preferred.
  • Commercial judgment and negotiation skills.
  • Ability to build trust and manage challenging commercial discussions with business owners.
  • Strong analytical approach and confidence using data and tracking KPIs.
  • Proactive, accountable, and ready to take action.
  • Comfort adapting to organizational change and ambiguity.
  • Familiarity with digital tools and dashboards such as Google Sheets and Looker.
  • Native or fluent Spanish.
  • Strong working proficiency in English.

Beneficii

  • Equal opportunity for candidates from all backgrounds.
  • An inclusive workplace where everyone can be heard.
  • Option to provide pronouns in the application.
  • A culture guided by leadership principles and focused on excellence, collaboration, and diverse perspectives.

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