Delivery Hero
Delivery Hero
„Delivery Hero“ vykdo pasaulinę maisto pristatymo ir sparčiosios prekybos veiklą daugiau nei 70 šalių keturiuose žemynuose. Jos platformos sujungia klientus su restoranais ir parduotuvėmis, o 932 „Dmart“ tinklas – maži, strategiškai išdėstyti sandėliai – padeda užtikrinti greitą pristatymą. Įmonės veikla apima maisto ir gėrimų sektorių, logistiką bei rinkodarą, o komandos daugiausia dėmesio skiria pristatymo patirties gerinimui pasitelkdamos vietinius prekių ženklus, veiklos mastą ir investicijas į tvarumą bei socialinį poveikį. „Delivery Hero“ pranešė, kad 2023 metų ketvirtąjį ketvirtį prekių bendroji pardavimo vertė siekė 11,3 mlrd. eurų, ir toliau kuria naujos kartos patogias, pagal poreikį teikiamas pristatymo paslaugas.

Junior 3PL Account Manager, Fleet Operations — Spain (Remote)

Manage logistics provider partnerships for Glovo’s delivery marketplace in Spain, using fleet data and commercial negotiations to improve scale and profitability.

Aprašymas

  • Manage strategic relationships with 5–8 third-party logistics providers.
  • Serve as the primary business contact for 3PL owners and hold regular reviews.
  • Track fleet KPIs to grow order volumes, address operational bottlenecks, and improve partner profitability.
  • Introduce partners to Glovo technology, features, and processes.
  • Oversee contracts and service-level agreements.
  • Lead commercial renegotiations and uphold service quality.
  • Work with Billing, Pricing, Legal, and Operations to resolve complex issues.
  • Collaborate with Strategy & Data on local initiatives and experiments informed by marketplace insights.
  • Support 3PL partners in scaling, improving unit economics, and sustaining strong fleet performance in Spain.

Reikalavimai

  • At least 2 years’ experience in account management, operations, or consulting.
  • Experience in delivery, e-commerce, or logistics is preferred.
  • Commercial judgment and negotiation skills.
  • Ability to build trust and manage challenging commercial discussions with business owners.
  • Strong analytical approach and confidence using data and tracking KPIs.
  • Proactive, accountable, and ready to take action.
  • Comfort adapting to organizational change and ambiguity.
  • Familiarity with digital tools and dashboards such as Google Sheets and Looker.
  • Native or fluent Spanish.
  • Strong working proficiency in English.

Privalumai

  • Equal opportunity for candidates from all backgrounds.
  • An inclusive workplace where everyone can be heard.
  • Option to provide pronouns in the application.
  • A culture guided by leadership principles and focused on excellence, collaboration, and diverse perspectives.

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