3Shape
3Shape
1 001 – 5 000 Darbuotojai
GamybaKonsultavimasLogistika
„3Shape“ – Danijoje įsikūrusi technologijų bendrovė, kurianti 3D skaitytuvus ir CAD/CAM programinę įrangą odontologijos bei audiologijos reikmėms. Jos skaitmeniniai įrankiai padeda sveikatos priežiūros specialistams diagnozuoti pacientus ir rūpintis jų sveikata, taip pat sujungia aparatinę ir programinę įrangą specializuotuose klinikiniuose procesuose. „3Shape“ turi gamybos padalinių ir biurų Kinijoje, Europoje, Lotynų Amerikoje ir Jungtinėse Amerikos Valstijose, todėl siūlo tarptautinę aplinką žmonėms, besidomintiems medicinos technologijomis, produktų kūrimu, programine įranga ir gamyba.

Tier 2 French-Speaking Support Consultant – 3Shape, Ukraine

Provide technical support for 3Shape dental scanners and software, assisting dental partners and users in French, Ukrainian, and English.

Aprašymas

  • Provide technical assistance for 3Shape hardware, including 3D scanners, and software.
  • Support customers through online sessions, phone calls, and email.
  • Attend occasional on-site events.
  • Handle support cases by gathering relevant customer information in line with company procedures.
  • Enter customer details into the company CRM.
  • Coordinate with other departments.
  • Escalate customer feedback.

Reikalavimai

  • Bring a customer-focused approach to support.
  • Communicate clearly, including by asking questions and listening attentively.
  • Have strong spoken and written French and Ukrainian skills at B2 level.
  • Have at least upper-intermediate English for internal communication.
  • Apply problem-solving skills and logical thinking.
  • Be results-oriented and able to work under stress.
  • Show interest in ongoing development and learning.
  • Use analytical, multitasking, and empathetic skills.

Privalumai

  • Ongoing opportunities for professional growth and development.
  • A healthy balance between work and personal life.
  • Comprehensive benefits, including 24 working days of annual vacation.
  • Medical insurance.
  • Paid sick leave, including leave to care for a sick child.
  • Maternity and paternity leave.
  • Breakfast and lunch at the office.
  • Free employee parking.
  • Occasional business trips to Western Europe.

Susiję darbai

Jerry

Reddit Social Media Manager at Jerry

Jerry

Build authentic Reddit communities for Jerry’s AI-powered car ownership platform through useful content, reputation management, and community engagement. Turn conversations and car-owner insights into guidance for product and content teams.

Atidaryti