3Shape
3Shape
1001 – 5000 Darbinieki
KonsultācijasLoģistikaRažošana
3Shape ir Dānijā galvenā biroja atrašanās vietu reģistrējis tehnoloģiju uzņēmums, kas izstrādā 3D skenerus un CAD/CAM programmatūru zobārstniecības un audioloģijas lietojumiem. Tā digitālie rīki palīdz veselības aprūpes speciālistiem diagnosticēt pacientus un rūpēties par viņu veselību, kā arī savieno aparatūru un programmatūru specializētās klīniskajās darbplūsmās. 3Shape pārvalda ražotnes un birojus Ķīnā, Eiropā, Latīņamerikā un Amerikas Savienotajās Valstīs, nodrošinot starptautisku vidi cilvēkiem, kurus interesē medicīnas tehnoloģijas, produktu izstrāde, programmatūra un ražošana.

Tier 2 French-Speaking Support Consultant – 3Shape, Ukraine

Provide technical support for 3Shape dental scanners and software, assisting dental partners and users in French, Ukrainian, and English.

Apraksts

  • Provide technical assistance for 3Shape hardware, including 3D scanners, and software.
  • Support customers through online sessions, phone calls, and email.
  • Attend occasional on-site events.
  • Handle support cases by gathering relevant customer information in line with company procedures.
  • Enter customer details into the company CRM.
  • Coordinate with other departments.
  • Escalate customer feedback.

Prasības

  • Bring a customer-focused approach to support.
  • Communicate clearly, including by asking questions and listening attentively.
  • Have strong spoken and written French and Ukrainian skills at B2 level.
  • Have at least upper-intermediate English for internal communication.
  • Apply problem-solving skills and logical thinking.
  • Be results-oriented and able to work under stress.
  • Show interest in ongoing development and learning.
  • Use analytical, multitasking, and empathetic skills.

Priekšrocības

  • Ongoing opportunities for professional growth and development.
  • A healthy balance between work and personal life.
  • Comprehensive benefits, including 24 working days of annual vacation.
  • Medical insurance.
  • Paid sick leave, including leave to care for a sick child.
  • Maternity and paternity leave.
  • Breakfast and lunch at the office.
  • Free employee parking.
  • Occasional business trips to Western Europe.

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