Delivery Hero
Delivery Hero
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Junior 3PL Account Manager, Fleet Operations — Spain (Remote)

Manage logistics provider partnerships for Glovo’s delivery marketplace in Spain, using fleet data and commercial negotiations to improve scale and profitability.

विवरण

  • Manage strategic relationships with 5–8 third-party logistics providers.
  • Serve as the primary business contact for 3PL owners and hold regular reviews.
  • Track fleet KPIs to grow order volumes, address operational bottlenecks, and improve partner profitability.
  • Introduce partners to Glovo technology, features, and processes.
  • Oversee contracts and service-level agreements.
  • Lead commercial renegotiations and uphold service quality.
  • Work with Billing, Pricing, Legal, and Operations to resolve complex issues.
  • Collaborate with Strategy & Data on local initiatives and experiments informed by marketplace insights.
  • Support 3PL partners in scaling, improving unit economics, and sustaining strong fleet performance in Spain.

आवश्यकताएँ

  • At least 2 years’ experience in account management, operations, or consulting.
  • Experience in delivery, e-commerce, or logistics is preferred.
  • Commercial judgment and negotiation skills.
  • Ability to build trust and manage challenging commercial discussions with business owners.
  • Strong analytical approach and confidence using data and tracking KPIs.
  • Proactive, accountable, and ready to take action.
  • Comfort adapting to organizational change and ambiguity.
  • Familiarity with digital tools and dashboards such as Google Sheets and Looker.
  • Native or fluent Spanish.
  • Strong working proficiency in English.

लाभ

  • Equal opportunity for candidates from all backgrounds.
  • An inclusive workplace where everyone can be heard.
  • Option to provide pronouns in the application.
  • A culture guided by leadership principles and focused on excellence, collaboration, and diverse perspectives.

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