Puzzle 🧩🚀
Puzzle 🧩🚀
11 – 50 कर्मचारी
SaaSफिनटेकवित्त
Puzzle 🧩🚀 एक फिनटेक और SaaS कंपनी है, जो AI युग के लिए एक अकाउंटिंग प्लेटफ़ॉर्म बना रही है। इसका उत्पाद ऑटोमेटेड बहीखाता, टैक्स अनुपालन सहायता और Stripe तथा Brex जैसे वित्तीय टूल्स के साथ एकीकरण के माध्यम से स्टार्टअप्स, संस्थापकों और अकाउंटिंग फर्मों को वित्तीय स्थिति की रियल-टाइम जानकारी देता है। दोहराए जाने वाले अकाउंटिंग कार्यों को संभालकर और समय पर वित्तीय जानकारी उपलब्ध कराकर, Puzzle टीमों को मैन्युअल कामकाज में कम समय लगाने तथा योजना और व्यावसायिक निर्णयों पर अधिक ध्यान देने में मदद करता है। यह प्लेटफ़ॉर्म कंपनी के शुरुआती चरणों से ही वित्तीय प्रबंधन को सरल बनाने के लिए तैयार किया गया है और जरूरतें बढ़ने के साथ साझेदार सेवाओं तक पहुँच भी प्रदान करता है।

HR Operations Supervisor, Benefits (Remote - United States)

Supervise PuzzleHR’s managed benefits team while supporting employee development, client service, escalations, recruiting, onboarding, and operational improvements.

विवरण

  • Supervise, develop, support, and guide the Managed Benefits Team
  • Maintain clear and effective communication with employees and clients
  • Design and deliver proactive training sessions aligned with client needs and identified opportunities
  • Coordinate internal and external stakeholders to support client success
  • Oversee recruiting and onboarding for new Managed Benefits Team hires
  • Help team members develop standard operating procedures for managed benefits services and support
  • Partner with leadership on service enhancements, resource planning, and strategic initiatives
  • Manage escalations, develop action plans, and support affected team members and clients
  • Handle supervisory responsibilities including performance management, recognition, rewards, time and attendance, payroll management and approval, and employee onboarding and offboarding
  • Complete additional duties as assigned

आवश्यकताएँ

  • Experience mentoring, coaching, and developing employees
  • Strong knowledge of operational and benefits administration best practices
  • Excellent written and verbal communication skills
  • Ability to learn and use relevant systems and platforms
  • Strong organizational skills for managing detailed work across shifting priorities and deadlines
  • Ability to prepare and deliver clear, effective presentations
  • Ability to protect and manage sensitive, confidential information
  • Proficiency with Zoom, Microsoft Office Suite, or comparable software
  • Bachelor’s degree and/or at least three years of related experience preferred
  • At least two years of supervisory experience in a fast-paced environment preferred
  • At least two years of related benefits and/or HCM experience preferred
  • Experience using online project management boards, such as Smartsheet, preferred
  • SHRM, PHR, or CEBS certification preferred
  • Demonstrated ability to identify and improve processes
  • Ability to sit for extended periods while working at a computer
  • Ability to lift or move up to 15 pounds occasionally
  • Availability to participate in video conferences and meetings

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