The Cigna Group
The Cigna Group
The Cigna Group — Cigna Healthcare және Evernorth Health Services арқылы жұмыс істейтін жаһандық денсаулық сақтау компаниясы. Оның қызметі клиенттердің, тапсырыс берушілердің және пациенттердің денсаулығы мен әл-ауқатын қолдау үшін медициналық қызметтерді, медициналық сақтандыруды және дәріханалық жеңілдіктерді басқаруды біріктіреді. Компания сондай-ақ этикалық денсаулық сақтау мен жасанды интеллект қағидаттарына, денсаулық сақтау саласындағы теңдікке, қоршаған ортаға және қоғамға жауапты басқаруға, сондай-ақ медициналық көмекті ұсыну тәсілдеріндегі инновацияларға назар аударады.

Accounts Receivable Manager - Cigna Healthcare - Remote

Manage provider accounts receivable, claims administration, payment performance, and corrective actions for Cigna Healthcare across the Mid-Atlantic and East Coast.

Сипаттама

  • Oversee accounts receivable activity for an assigned provider book of business supporting an account management team
  • Work with the Provider Relations Executive on strategic initiatives that strengthen the provider experience
  • Maintain timely, accurate claims administration
  • Analyze performance results and use available tools and resources to help providers manage accounts receivable
  • Guide stakeholders on policies, procedures, workflows, claim service quality, and training requirements
  • Meet with assigned providers to review results, discuss issue trends, and create improvement action plans
  • Coordinate with matrix partners to improve service and reduce contract interpretation issues
  • Share internal education on issues and trends to reduce errors and improve claim accuracy
  • Monitor contractual performance guarantees and late-payment interest to limit financial impact
  • Work with account management and matrix partners to identify, resolve, and improve accounts receivable issues
  • Support provider strategic plans, market intelligence efforts, and service experience reviews
  • Lead root-cause analysis and trend evaluation related to accounts receivable resolution
  • Administer accounts receivable corrective action plans
  • Recommend service-level improvements based on root-cause findings
  • Meet or exceed established service-level agreements
  • Review pre- and post-contract setup for the assigned book of business
  • Accurately track and analyze accounts receivable issues in the appropriate tools
  • Participate in face-to-face meetings as needed as an accounts receivable subject matter expert
  • Interpret and understand data results

Талаптар

  • Bachelor’s degree or higher is strongly preferred, or equivalent professional experience
  • At least three years of experience in benefits and claims administration
  • At least three years of relationship management and project management experience
  • Advanced knowledge of Cigna claims and supporting systems, including Proclaim, PMHS, and Facets, is highly preferred
  • Proficiency with Excel and PowerPoint
  • Access knowledge is helpful
  • Experience with provider contracting or system loading
  • Proven ability to work effectively with internal and external customers at all organizational levels
  • Experience conducting root-cause analysis for claims issues
  • Ability to manage problems through satisfactory resolution
  • Project management capabilities covering time management, task analysis, work breakdown, and resource utilization
  • Strong facilitation and negotiation abilities
  • Ability to present detailed technical information to less knowledgeable audiences and negotiate mutually beneficial outcomes
  • Understanding of how each stage of the claims payment process affects final results and provider satisfaction
  • Ability to manage confrontational situations professionally
  • Ability to take ownership of tasks and projects while working with minimal supervision
  • Willingness to travel occasionally
  • For home-based work, a cable broadband or fiber-optic internet connection with at least 10 Mbps download and 5 Mbps upload speeds

Артықшылықтар

  • Eligibility for an annual bonus plan
  • Medical, vision, and dental coverage
  • Well-being and behavioral health programs
  • 401(k) plan
  • Company-paid life insurance
  • Tuition reimbursement
  • At least 18 days of paid time off annually
  • Paid holidays
  • Leaves of absence
  • Remote work arrangement
  • Cable broadband or fiber-optic internet required for home-based work

Ұқсас жұмыс орындары

Hewlett Packard Enterprise

Senior Channel Presales Technical Architect, Canada

Hewlett Packard Enterprise

Guide channel partners in designing and selling HPE storage and data protection solutions. Build technical advocacy, grow the opportunity pipeline, and support customer engagements.

Ашу
Hewlett Packard Enterprise

Senior Channel Presales Technical Architect, Storage — HPE Canada Remote

Hewlett Packard Enterprise

Help HPE channel partners position, design, and sell storage and data protection solutions. Support solution architecture, demonstrations, proofs of concept, pipeline development, and partner technical advocacy.

Ашу
Hewlett Packard Enterprise

Channel Presales Technical Architect, Canada

Hewlett Packard Enterprise

Guide HPE channel partners in positioning, designing, and delivering storage and data protection solutions. Build partner technical capability, develop pipeline, and help secure competitive wins.

Ашу
Xero

Customer Experience Data Analyst

Xero
1 001 – 5 000 Қызметкерлер
H1B визасының демеушісіB2BSaaS

Create reporting and workforce insights for Xero’s Customer Experience and Payment Operations teams. Use Tableau and Zendesk Explore to inform business reviews, headcount planning, and senior leadership decisions.

Ашу
Hewlett Packard Enterprise
General Dynamics Information Technology

Senior Azure Cloud Data Engineer

General Dynamics Information Technology

Modernize Indian Health Service clinical records by building Azure data pipelines and scalable healthcare data models. Develop ETL workflows and PySpark transformations for enterprise health data.

Ашу
Hewlett Packard Enterprise

Senior Network Operations Cloud Engineer (Secret Clearance)

Hewlett Packard Enterprise

Operate and secure Hewlett Packard Enterprise private-cloud networks supporting federal customers. Troubleshoot classified infrastructure, VMware NSX, ServiceNow changes, and mission-critical connectivity.

Ашу
Sanofi

Senior People Business Partner, Greater China Manufacturing

Sanofi

Advise Sanofi’s Greater China manufacturing and supply chain leaders on people strategy. Lead workforce planning, organizational transformation, talent initiatives, and compliance across multiple sites.

Ашу
Taste Labs

Talent Associate at Taste Labs, San Francisco (Hybrid)

Taste Labs

Source and coordinate hiring for engineers, researchers, designers, and operators at Taste Labs, an AI infrastructure startup. Partner with the Talent & People Operations Lead to improve recruiting processes and candidate experience.

Ашу
Neko Health

Business Recruiter, Neko Health

Neko Health
501 – 1 000 Қызметкерлер
B2CДенсаулық сақтауСалауаттылық

Recruit G&A and business-function talent to support Neko Health’s data-driven preventative healthcare mission. Partner with senior leaders across the US and Europe to build teams for the company’s growth.

Ашу