Seismic
Seismic
Seismic is a digital marketing platform that helps businesses create stronger connections with their audiences through QR codes, shortened URLs, mobile-friendly landing pages, and link management tools. Its analytics capabilities give teams visibility into engagement, while customizable content tools support campaigns across industries including retail, healthcare, and financial services. Seismic brings audience communication, branded experiences, and performance tracking together in one platform.

Vice President, Go-to-Market (India) - Hyderabad

Lead Seismic’s India go-to-market organization across customer success, services, renewals, implementation, and related customer-facing functions. Build scalable leadership structures, operating models, and capabilities for the Hyderabad team.

Description

  • Lead the India GTM organization by converting global priorities into a clear local strategy, operating model, and execution plan.
  • Work with the India Managing Director or President, CRO, and global GTM executives to align India capabilities with customer, revenue, retention, and growth objectives.
  • Manage and develop India-based leaders across Services, Solution Consulting, Customer Success, Renewals, Implementation, TAM, Project Management, and related teams.
  • Create a scalable leadership structure and operating cadence that meets current needs and supports future organizational growth.
  • Set accountability for capacity planning, delivery readiness, customer outcomes, retention, renewals, operational performance, and talent development.
  • Implement governance across global and India teams to strengthen decisions, escalations, cross-functional coordination, and business visibility.
  • Coordinate with Customer Success, Renewals, Services, Solution Consulting, Support, Product, Engineering, Finance, People, and other partner functions.
  • Coach senior leaders and develop a strong succession pipeline for India GTM leadership positions.
  • Improve efficiency, scalability, customer experience, and operating leverage through process redesign, technology, automation, and AI adoption.
  • Represent India GTM priorities with executive stakeholders and act as a senior escalation point for critical customer, talent, and operational issues.
  • Build a high-performing culture centered on customer impact, commercial judgment, ownership, inclusion, and global teamwork.

Requirements

  • At least 20 years of progressive leadership experience, including executive responsibility for GTM, Customer Success, Services, Renewals, Solution Consulting, Support, Sales, or related customer-facing functions.
  • Extensive experience building and scaling multi-function customer organizations in India at a global enterprise SaaS, B2B software, or technology product company.
  • Experience working in a US-headquartered, global, matrixed organization with senior stakeholders across regions and functions.
  • Strong knowledge of recurring revenue models, customer lifecycle management, retention, renewals, adoption, value realization, and customer growth drivers.
  • Demonstrated success developing senior leaders, strengthening leadership bench depth, and creating scalable operating models.
  • Strong commercial judgment, data-led decision-making, and the ability to connect customer, talent, operational, and financial priorities.
  • Executive-level presence and communication skills, with the ability to influence CROs, Presidents, MDs, functional executives, and cross-functional partners.
  • Ability to provide clarity, momentum, and disciplined execution in a rapidly changing environment.
  • Bachelor’s degree in Business or a related field is required.
  • An advanced degree is preferred.
  • Experience leading or closely partnering with global Customer Success, Services, Solution Consulting, Renewals, or Support organizations.
  • Experience developing an India center from early or mid-stage maturity into a strategic global capability hub.
  • Experience with executive workforce planning, location strategy, customer delivery models, and leadership hiring.
  • Experience increasing operating leverage through process design, tooling, automation, AI, or shared operating cadences.

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