Hunt St
Hunt St
1 – 10 Employees
B2BHR TechRecruitment
Hunt St is an Australia-based recruiting firm that helps small and medium-sized businesses hire offshore talent directly. The company combines candidate sourcing across countries including the Philippines, Nepal, Indonesia, and India with job advertising, screening, interviews, and legal support for compliant remote hiring. Its one-time finder’s fee model is designed to offer a transparent alternative to traditional outsourcing agencies, while its process emphasizes ethical recruitment, fair compensation, security, and compliance.

Telesales Development Representative - Remote Philippines

Conduct outbound calls to independent Australian grocery stores for an FMCG field sales business. Manage retailer relationships, check stock, explain promotions, and enter orders remotely from the Philippines.

Description

  • Introduce the service to every retailer during the launch phase and record preferred contact methods, key contacts, and suitable calling times.
  • Create a dependable contact database for recurring call cycles.
  • Call assigned independent grocery stores each day to assess stock and identify ordering needs.
  • Follow the call schedule consistently so every store is reached on time.
  • Capture phone orders accurately and enter them promptly in the order portal.
  • Verify product codes, quantities, and delivery requirements.
  • Present current promotions, new products, and seasonal ranges.
  • Promote additional orders when appropriate.
  • Develop positive relationships with independent retailers and answer questions promptly.
  • Represent the company and client professionally on every call.
  • Document call details, results, orders, and issues clearly.
  • Refer stock shortages, delivery issues, falling order trends, and dissatisfied customers to the Sydney-based Account Manager.
  • Submit regular reports summarizing call activity and retailer feedback.

Requirements

  • At least two years of experience in telesales, outbound customer service, or phone-based order taking; FMCG, grocery, or wholesale experience is preferred.
  • Excellent spoken and written English, with a friendly telephone manner and the confidence to connect with Australian retailers.
  • Strong attention to detail and accurate order data capture and entry.
  • Ability to work independently from a daily call plan with limited supervision.
  • Comfort using order portals, CRM tools, Excel, and email.
  • Availability to work consistently during Australian business hours (AEST/AEDT), including seasonal daylight-saving changes.
  • A dependable home office with a quiet workspace, stable high-speed internet, and a quality headset.
  • Resilience, self-motivation, and comfort with repetitive work and high call volumes.
  • Adaptability in an evolving environment and enthusiasm for building new processes.
  • Disclosure of any existing ongoing roles or client work.
  • Add this engagement to your LinkedIn profile.

Benefits

  • Fully remote work from home.
  • Comprehensive training on the client’s products, order portal, and Australian independent grocery market.
  • Continued daily support from a Sydney-based Account Manager.
  • Opportunity for the role to expand as the function grows.
  • Employment through an Employer of Record (EOR) arrangement.

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