Senior Accountant
Cendyn
Lead US GAAP reporting, audits, and multi-entity reconciliations for Cendyn’s hospitality technology business. Support accounting controls and financial analysis across multiple currencies.
Open
RELX develops information-based analytics and decision tools for professional and business customers worldwide. Its products combine specialized content, data, and technology to support better decisions and stronger outcomes across Risk, Scientific, Technical & Medical, Legal, and Exhibitions. RELX also operates across consulting, healthcare, and insurance-related markets, helping organizations improve productivity, manage risk, advance research, support legal work, and conduct more effective business transactions.
Technical Support Representative – Iloilo, Philippines (On-site)
Support LexisNexis customers with product installation, troubleshooting, account assistance, and technical inquiries. Resolve routine issues and escalate complex problems while working with a team.
Description
- Deliver post-sale technical support, including product installation, troubleshooting, issue resolution, and maintenance.
- Help customers with account issues, including ID and password support and changes to user accounts and product access.
- Process trial requests and other online product inquiries.
- Prepare user lists and related reports.
- Provide customers with the information they request.
- Investigate and resolve customer claims and questions.
- Escalate customer problems that remain unresolved.
- Use relevant experience and skills to complete work within your area of expertise.
- Complete work with a moderate level of supervision.
- Identify and solve routine problems using established procedures.
- Communicate clearly and courteously when exchanging information.
- Work with a team to support individual and group performance.
Requirements
- Hold a bachelor's degree or have completed at least two years of college, with no incomplete courses or units.
- Learn and apply enterprise AI tools and technologies quickly to support technical workflows and business objectives.
- Maintain relevant licenses, training, or certifications as needed.
- Work within standard operating procedures or analytical methods.
- Bring analytical and technical skills.
- Communicate clearly and courteously.
Benefits
- Benefits vary by country.
- Accommodations are available during the hiring process.
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