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ACES
ACES
11 – 50 Employees
B2CHealthcareHealthcare Insurance
Founded in 2005, ACES is an independent provider of NHS eye care, running community-based ophthalmology clinics. Its services include routine and emergency outpatient care, with a focus on cataract treatment. Consultant ophthalmic surgeons use modern ophthalmic technology to treat patients through NHS referral pathways. ACES emphasizes timely, patient-centered care and reports cataract treatment waiting times of about four weeks. The company’s profile lists a team of 11–50 employees; no specific hiring roles are provided.
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Senior Director of Human Resources at ACES

Lead HR operations, employee relations, compliance, rewards, and HR technology at ACES, an autism therapy organization. Build scalable people systems and teams to support growth across multiple sites.

USUnited States
$120,000 – $160,000 / year
RemoteFull-timeSeniorEnglish RequiredHuman Resources

Description

  • Direct ACES’ HR function and oversee daily operations.
  • Manage employee relations, workplace investigations, compliance, performance management, discipline, total rewards, benefits, and retirement programs.
  • Evaluate HR processes, systems, policies, and workflows, then set a roadmap for scaling them.
  • Create efficient, consistent HR processes with clear service standards, documentation, controls, and measures of effectiveness.
  • Find opportunities to standardize, centralize, automate, eliminate, or redesign HR work.
  • Apply AI, automation, HR technology, and data to improve HR performance and the employee experience.
  • Handle complex employee relations issues and workplace investigations as a senior HR leader.
  • Work with legal counsel and relevant stakeholders on high-risk and complex matters.
  • Improve performance management and managers’ skills with practical tools, training, and decision frameworks.
  • Oversee compensation, benefits, and retirement programs.
  • Build employee trust in HR and improve the employee experience.
  • Grow and strengthen the HR team.
  • Collaborate with executives, operations leaders, managers, and employees throughout the organization.
  • Explain complex HR issues in terms of business impact and recommended action.

Requirements

  • Have led a substantial HR function in a growing organization with complex operations.
  • Have supported a workforce across multiple locations.
  • Bring extensive experience supporting hourly employees, including direct experience with California employment practices.
  • Have deep experience handling complex employee relations matters, investigations, performance management, and progressive discipline.
  • Have built and scaled HR processes, systems, and operating models.
  • Have supported substantial organizational growth without increasing HR headcount at a similar rate.
  • Have led and developed HR teams, expanding their capabilities and impact.
  • Bring substantial experience with compensation, benefits, and retirement programs.
  • Have partnered with senior executives and operations leaders on complex people and business issues.
  • Have used process improvement, technology, automation, data, or AI to make HR more effective.
  • Be able to exert up to 10 pounds of force and lift or move up to 15 pounds.

Benefits

  • Total rewards, benefits, and retirement programs.
  • Equal opportunity employment.
  • Qualified applicants with arrest or conviction records are considered in accordance with applicable fair chance laws.

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