Topaz is a fintech and enterprise software company within the Stefanini Group, developing a cloud-native platform for digital banking and financial services. Its modular technology covers core banking, payments, fraud and anti-money-laundering prevention, omnichannel customer experiences, open banking, and investment and treasury operations. The platform serves banks, microfinance institutions, cooperatives, fintechs, and other enterprises across 25 countries, with a SaaS-style ecosystem focused on scalable, secure, and configurable deployments.
Senior Business Executive at Topaz — Hybrid Brazil
Lead client accounts, sales growth, and IT projects for Topaz in a hybrid Brazil-based role. Strengthen customer relationships and support technology solutions for financial institutions.
Description
- Protect Topaz’s reputation and that of its products among employees, clients, and prospective customers
- Create sales and business expansion plans for the assigned client portfolio
- Build customer retention, relationship management, account-mapping, and risk-management plans for the assigned portfolio
- Conduct regular client visits and meetings while keeping CRM records current
- Lead tactical, operational, and executive client meetings that align institutional, operational, and commercial priorities
- Oversee client tickets and requests while tracking and managing priorities
- Advise clients according to Topaz’s operational standards and established processes
- Coordinate technical work plans and manage participating internal and client teams
- Enter leads and commercial information into company systems and tracking tools
- Keep schedules, deadlines, agendas, reports, activities, meetings, and client information organized with a focus on results and priority management
- Recommend actions based on client needs, feedback, and monitored performance indicators
- Manage small projects when required
Requirements
- Adaptable and flexible
- Results-focused
- Demonstrates accountability
- Honest and ethical
- Proactive approach
- Able to resolve complex problems
- Bachelor’s degree in Economics, Business Administration, Communications, Engineering, Computer Science, or a related discipline preferred
- Advanced proficiency in English and Spanish
- Background in account and relationship management
- Experience managing the full sales cycle, including funnels, forecasting, targets, sales reporting, and contracts
- Previous technical IT project delivery experience preferred
- Knowledge of IT service management and governance practices and frameworks such as ITIL and COBIT
- Project management experience using PMI, Scrum, and agile methodologies
- Experience in technology companies, especially software licensing providers, is highly relevant
- Demonstrated ability to manage projects and tickets while setting expectations with clients and stakeholders
- Team mobilization and coordination experience is a plus
Benefits
- Comprehensive health insurance coverage
- Programs supporting professional development
- Opportunity to deepen expertise in technologies used by the financial services sector
- Practical challenges for applying knowledge and helping advance the solutions ecosystem
- Hybrid working arrangement
- Paid day off for your birthday
- Autonomy and ownership in your work