Topaz, Stefanini Group की एक फिनटेक और एंटरप्राइज़ सॉफ़्टवेयर कंपनी है, जो डिजिटल बैंकिंग और वित्तीय सेवाओं के लिए क्लाउड-नेटिव प्लेटफ़ॉर्म विकसित करती है। इसकी मॉड्यूलर तकनीक में कोर बैंकिंग, भुगतान, धोखाधड़ी और मनी लॉन्ड्रिंग की रोकथाम, ओम्नीचैनल ग्राहक अनुभव, ओपन बैंकिंग तथा निवेश और ट्रेजरी संचालन शामिल हैं। यह प्लेटफ़ॉर्म 25 देशों में बैंकों, माइक्रोफाइनेंस संस्थानों, सहकारी संस्थाओं, फिनटेक कंपनियों और अन्य उद्यमों की सेवा करता है। इसका SaaS-शैली का पारिस्थितिकी तंत्र स्केलेबल, सुरक्षित और विन्यास योग्य तैनाती पर केंद्रित है।
Senior Business Executive at Topaz — Hybrid Brazil
Lead client accounts, sales growth, and IT projects for Topaz in a hybrid Brazil-based role. Strengthen customer relationships and support technology solutions for financial institutions.
विवरण
- Protect Topaz’s reputation and that of its products among employees, clients, and prospective customers
- Create sales and business expansion plans for the assigned client portfolio
- Build customer retention, relationship management, account-mapping, and risk-management plans for the assigned portfolio
- Conduct regular client visits and meetings while keeping CRM records current
- Lead tactical, operational, and executive client meetings that align institutional, operational, and commercial priorities
- Oversee client tickets and requests while tracking and managing priorities
- Advise clients according to Topaz’s operational standards and established processes
- Coordinate technical work plans and manage participating internal and client teams
- Enter leads and commercial information into company systems and tracking tools
- Keep schedules, deadlines, agendas, reports, activities, meetings, and client information organized with a focus on results and priority management
- Recommend actions based on client needs, feedback, and monitored performance indicators
- Manage small projects when required
आवश्यकताएँ
- Adaptable and flexible
- Results-focused
- Demonstrates accountability
- Honest and ethical
- Proactive approach
- Able to resolve complex problems
- Bachelor’s degree in Economics, Business Administration, Communications, Engineering, Computer Science, or a related discipline preferred
- Advanced proficiency in English and Spanish
- Background in account and relationship management
- Experience managing the full sales cycle, including funnels, forecasting, targets, sales reporting, and contracts
- Previous technical IT project delivery experience preferred
- Knowledge of IT service management and governance practices and frameworks such as ITIL and COBIT
- Project management experience using PMI, Scrum, and agile methodologies
- Experience in technology companies, especially software licensing providers, is highly relevant
- Demonstrated ability to manage projects and tickets while setting expectations with clients and stakeholders
- Team mobilization and coordination experience is a plus
लाभ
- Comprehensive health insurance coverage
- Programs supporting professional development
- Opportunity to deepen expertise in technologies used by the financial services sector
- Practical challenges for applying knowledge and helping advance the solutions ecosystem
- Hybrid working arrangement
- Paid day off for your birthday
- Autonomy and ownership in your work