MSD
MSD

MSD is a global biopharmaceutical company advancing medicines and vaccines for major health challenges, including cancer, infectious diseases, cardiovascular and metabolic conditions, and prevention-focused care. Known as Merck & Co., Inc. in the United States, Canada, and Puerto Rico, MSD combines scientific research with development and commercial expertise to bring healthcare solutions to people and animals.

Its work spans Human Health, Animal Health, and Research & Development, creating opportunities for professionals across scientific, clinical, commercial, operational, and corporate teams. With activities in regions around the world, MSD’s careers reflect its focus on research, collaboration, inclusion, and responsible progress in global health.

Senior Administrative Services Associate, Global Medical and Value Capabilities

Provide senior administrative support to MSD’s Global Medical and Value Capabilities teams. Coordinate executive schedules, travel, communications, records, meetings, and office operations.

Description

  • Deliver comprehensive administrative and office-management support for Patient Insights & Engagement and Global Medical Proficiency & External Affairs
  • Use sound judgment when managing office activities and confidential information
  • Organize calendars, meetings, and related logistics
  • Arrange accurate domestic and international travel
  • Oversee communications and office-record retention processes
  • Route high-volume inquiries and requests to the appropriate company contacts
  • Prepare correspondence
  • Set priorities proactively and resolve scheduling conflicts independently
  • Collaborate with global internal and external stakeholders and support staff
  • Coordinate meetings, teleconferences, Microsoft Teams sessions, and offsite events
  • Support the effective use of Team Sites
  • Engage professionally with executives and internal and external clients both onsite and remotely
  • Coordinate divisional or area-specific special projects
  • Complete assignments requiring analysis, independent judgment, creativity, and problem-solving

Requirements

  • High school diploma or GED equivalent
  • At least 8 years of administrative assistant experience
  • At least 3 years supporting senior executives, such as senior directors, executive directors, or AVPs
  • Advanced proficiency with Microsoft Office, including Outlook, Word, Excel, and PowerPoint, plus other internal systems
  • Experience using SAP and Concur to process expense reports, purchase orders, payment requests, vendor-add forms, and system reports
  • Experience arranging complex domestic and international travel
  • Experience handling financial and budget-related tasks
  • Demonstrated experience processing visas and passports
  • Advanced secretarial or clerical capabilities with a record of high performance
  • Documented history of strong performance in current and previous roles
  • Ability to manage and prioritize numerous concurrent assignments
  • Exceptional attention to detail
  • Excellent communication and interpersonal skills
  • Strong organizational, project-management, and problem-solving abilities
  • Event-planning and coordination experience preferred
  • Interest in applying AI-powered tools and emerging technologies preferred
  • Visa sponsorship is not available
  • A valid driver’s license is not required

Benefits

  • Annual bonus
  • Long-term incentive, where applicable
  • Medical, dental, and vision coverage
  • Additional insurance coverage for employees and families
  • Retirement benefits, including a 401(k) plan
  • Paid holidays
  • Vacation leave
  • Compassionate leave
  • Sick leave
  • Hybrid work arrangement

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