Emergent, LLC
Emergent, LLC
201 – 500 Employees
B2BEnterpriseSaaS
Emergent, LLC develops and delivers IT solutions for public-sector organizations and enterprise customers. Since 2006, the company has focused on addressing complex technology challenges through tailored services and strategic partnerships with software providers including Adobe and Red Hat. Its work combines solution design, implementation, and ongoing support to help organizations adapt to a changing digital environment, with a stated focus on customer satisfaction and service quality.

Sales Account Representative – Red Hat Federal IT

Support federal IT sales for Red Hat solutions at Emergent, a public-sector technology provider. Manage prospecting, Salesforce pipeline activity, partner coordination, and opportunity execution.

Description

  • Create and carry out the assigned federal territory plan alongside Emergent sales leaders and Red Hat account and channel teams
  • Cultivate and manage relationships with customers, Red Hat representatives, partners, and internal stakeholders
  • Generate qualified opportunities through prospecting, account research, contact mapping, whitespace analysis, campaign follow-up, and related activities
  • Identify and advance new-business, renewal, expansion, services, and training opportunities across assigned Red Hat federal accounts
  • Collaborate with Red Hat sellers, solution architects, and Emergent technical teams to assess customer needs and position appropriate solutions
  • Keep Salesforce opportunity, pipeline, forecast, contact, and activity information complete and current
  • Coordinate quotes, pricing approvals, proposals, opportunity registrations, OEM requirements, contracts, legal reviews, sales operations, technical resources, and customer follow-up
  • Build working knowledge of federal procurement cycles, fiscal-year schedules, RFQs, RFPs, RFIs, contract vehicles, reseller requirements, and procurement portals
  • Apply Emergent’s sales methodology while tracking risks, dependencies, deadlines, and next steps
  • Work with marketing on lead-generation initiatives, events, presentations, campaign follow-up, and qualified-lead conversion
  • Complete Red Hat product and sales training and build familiarity with RHEL, OpenShift, Ansible Automation Platform, subscriptions, consulting, and training offerings
  • Assist with post-award transitions, customer engagement, renewal planning, cross-selling, and expansion activity
  • Achieve or surpass assigned activity, pipeline, revenue, gross-profit, renewal, and sales goals
  • Coordinate with account teams, sales leadership, marketing, technical, contracts, legal, operations, and OEM functions

Requirements

  • Bachelor’s degree in business administration, sales, marketing, or a related discipline, or an equivalent combination of education and relevant experience
  • One to two years of experience in sales, business development, customer service, or a related area
  • Experience operating and maintaining a CRM system; Salesforce experience is preferred
  • Availability to work the business hours needed to support the assigned territory
  • Track record of meeting individual activity, pipeline, revenue, or other measurable performance objectives
  • Ability to engage customers, vendors, and technical teams consultatively while coordinating technology-solution development
  • Strong professional writing and verbal communication skills
  • Excellent organization, follow-through, responsiveness, and attention to detail
  • Ability to prioritize competing work, manage multiple deadlines, and escalate risks or blockers promptly
  • Ability to research federal accounts, identify relevant contacts and programs, and turn findings into focused sales activity
  • Ability to collaborate effectively across sales, technical, marketing, contracts, legal, operations, and OEM teams
  • Basic business and financial understanding, including pricing, margin, forecasting, and pipeline fundamentals
  • Presentation, discovery, and active-listening skills suited to customer and partner conversations
  • Interest in continuous learning about Red Hat products, federal procurement, and Emergent’s sales process
  • Sound judgment, critical-thinking ability, coachability, and willingness to incorporate feedback
  • Proficiency with Microsoft 365 and ability to learn additional sales and procurement platforms
  • Ability to work productively with cross-functional teams
  • Experience developing and sustaining successful customer and vendor relationships
  • Successful completion of pre-employment drug screening

Benefits

  • Health insurance coverage
  • Dental insurance coverage
  • Vision insurance coverage
  • Paid time off
  • Paid holidays
  • Retirement options with employer matching
  • Well-being programs
  • Company-sponsored events
  • Employee committees
  • Volunteer opportunities
  • Employee referral perks
  • Recognition programs

Related Jobs