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Paylocity
Paylocity
5,001 – 10,000 Employees
B2BHR TechSaaS
Paylocity develops cloud-based payroll and human capital management software for organizations ranging from small businesses to enterprises. Its SaaS platform brings together payroll, HR, time and labor management, benefits administration, recruiting, onboarding, performance, learning, employee experience, and AI-enabled tools. Paylocity also works with accountants, brokers, and technology partners, supporting the broader business operations and workforce-management ecosystem.
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Remote HR Manager at Paylocity

Lead Client HR Partners, oversee employee-relations cases, and strengthen scalable advisory services. Support Paylocity customers using cloud-based HR and payroll software.

USUnited States
$96,200 – $137,400 / year
RemoteFull-timeMiddleSeniorEnglish RequiredHuman Resources

Description

  • Lead, coach, and manage the performance of Client HR Partners
  • Hold regular one-to-ones, case reviews, and skills-focused coaching sessions
  • Use trend analysis to identify capability gaps and training priorities
  • Support recruitment, onboarding, and ramp-up for new Client HR Partners
  • Guide and quality-review employee-relations cases involving performance management, corrective action, investigations, and terminations
  • Act as an escalation resource for high-risk or complex HR issues
  • Maintain accurate documentation, legal and compliance alignment, and adherence to the Elevate services model
  • Deliver consistent, high-quality service that advances client satisfaction, retention, revenue growth, and employee satisfaction
  • Recommend HR approaches that reflect client culture, business goals, compliance requirements, and advisory boundaries
  • Handle Client HR Partner responsibilities directly for designated client groups when needed
  • Track client-risk patterns, recurring concerns, and policy gaps, then develop mitigation or educational plans
  • Collaborate with Elevate Services and Client Services leaders
  • Allocate HR case volume and complexity across the team to meet service expectations and SLAs
  • Use HR service-quality metrics to direct coaching and improve processes
  • Share input on system enhancements, workflows, and operational requirements
  • Build accountability, psychological safety, ongoing learning, and ethical HR decision-making

Requirements

  • Bachelor’s degree in human resources, business administration, or a related field is required
  • Active PHR, SPHR, SHMP-CP, or SHRM-SCP certification is required
  • At least five years of progressive HR experience, including employee relations, compliance, and policy development
  • At least two years of people-management experience, ideally leading HR professionals
  • Strong knowledge of multi-state employment law and HR risk management
  • Experience in managed services, PEO, ASO, or outsourced HR is preferred
  • Proven ability to coach HR professionals in consultative, client-facing roles
  • Experience collaborating with payroll, benefits, legal, and operations teams
  • Sound judgment and escalation-management skills for complex or sensitive matters
  • Data literacy and the ability to turn findings into practical recommendations
  • Ability to manage competing priorities in a fast-paced setting
  • Ability to remain seated for extended periods, typically seven to eight hours daily
  • Ability to operate computers and phone systems, type, and use multiple software applications simultaneously
  • Willingness to travel to client sites up to 50%

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • Disability insurance
  • 401(k) matching
  • Career development opportunities
  • Annual bonus
  • Restricted stock unit grant
  • Flexible remote work from home or a U.S. location of record
  • Reasonable accommodations for applicants and employees with disabilities

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