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Avantor
Avantor
ConsultingHealthcareManufacturing
Avantor provides life science products, services, and digital solutions for research, development, and production. Its portfolio supports scientists and organizations in healthcare, biopharma, advanced technology, and manufacturing, with products used across laboratories and production environments worldwide. The company works with scientific teams on applications ranging from medical and healthcare research to technology development, combining trusted brands, manufacturing capabilities, and technical expertise to help customers progress through complex scientific workflows. Avantor also focuses on sustainability, biopharmaceutical advancement, and digital tools that strengthen collaboration across the scientific community.
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Operations Coordinator – Laboratory Inventory and Shipping

Coordinate laboratory inventory, purchasing, shipping, and customer service for Avantor’s scientific customers. The role also supports hazardous materials shipments, reporting, and inventory systems.

USUnited StatesAZArizonaNMNew Mexico
$22 / hour
On-siteFull-timeJuniorMiddleNo degree requiredEnglish RequiredOperations
Citrix

Description

  • Report to the site services supervisor.
  • Collaborate with Avantor Lab and Production Services teams to support customers’ tailored laboratory work and research protocols.
  • Control inventory of consumables, chemicals, samples, and other materials.
  • Process requests for moving inventory on and off site.
  • Prepare customer metric reports.
  • Track slow-moving and obsolete inventory.
  • Perform cycle counts and annual physical inventory checks.
  • Provide daily customer support and discuss inventory management with customers.
  • Handle purchasing tasks, including back-order reporting and expediting, direct factory shipments, third-party support, quote management, document control, recordkeeping, and resolving invoice or pricing issues.
  • Support customers through order entry, reporting, metric maintenance, and cost-savings tracking.
  • Coordinate shipments, resolve routine issues, operate basic warehouse equipment, enter shipment details into customer systems, and inspect equipment.
  • Handle hazardous materials and prepare shipment documents and packaging.
  • Work with customer contacts, purchasing directors, facility directors, and plant managers.
  • Manage consigned, non-consigned, customer-owned, and third-party inventory.
  • Use Avantor and customer platforms, including SAP, Citrix, the Intranet, Avantor Inventory Management Systems, ChemSW, and customer-specific systems.
  • Meet safety, performance, and quality goals.
  • Develop programs to improve service efficiency.
  • Coordinate with Avantor sales staff and manufacturing representatives.
  • Document change management.
  • Maintain and update Standard Operating Procedures.
  • Carry out other assigned duties.

Requirements

  • High school diploma or GED.
  • At least 2 years of material handling, inventory replenishment, or customer service experience.
  • Experience with Microsoft Teams.
  • Spill containment training, IATA, DOT, IMDG, and OSHA Right to Know knowledge are preferred.
  • Cross-referencing and inside sales experience are preferred.
  • Knowledge of scientific products and services is preferred.
  • Must meet company and customer requirements for background checks, health and safety, and security clearances.
  • Intermediate computer skills, including proficiency with Microsoft Word and Excel.
  • Solid knowledge and experience in shipping, inventory, or purchasing.
  • Strong customer service skills and a professional, proactive attitude.
  • Strong commitment to safety, quality, and established protocols, policies, and procedures.
  • Ability to manage work independently and stay motivated.
  • Ability to prioritize tasks and meet deadlines.
  • Effective communication with customers and internal contacts.
  • Ability to lift up to 50 pounds.
  • Travel may be required.

Benefits

  • Medical, dental, vision, and wellness programs, with medical coverage eligibility from day one.
  • Paid time off (PTO).
  • Company-paid holidays.
  • Flexible Spending Account (FSA).
  • Health Savings Account (HSA).
  • Commuter benefits.
  • 401(k) plan.
  • Tuition assistance.
  • Discount on the employee stock purchase plan.
  • Critical illness coverage.
  • Hospital indemnity coverage.
  • Accident coverage.
  • Legal insurance.
  • Identity theft protection.
  • Pet insurance.
  • Auto insurance.
  • Home insurance.
  • Peer recognition program with points redeemable for gifts and products.
  • Learning opportunities to support career growth and success.

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