The Cigna Group
The Cigna Group
The Cigna Group is a global healthcare and insurance company serving individuals, families, employers, brokers, providers, and Medicare beneficiaries. Its offerings span medical, dental, pharmacy, behavioral health, supplemental coverage, employer-sponsored plans, individual and family insurance, Medicare, and international health insurance across more than 200 countries. The company also provides digital member services through myCigna, including telehealth and claims management, with products delivered through operating subsidiaries and regional affiliates.

Remote Client Account Executive, Group Health Benefits – The Cigna Group

Manage group health benefit accounts for The Cigna Group’s Allegiance division, covering client relationships, renewals, implementations, and service resolution. Analyze claims and coordinate customers, brokers, carriers, and internal teams to support accurate reporting and plan administration.

Description

  • Build and sustain relationships with customers, brokers, carriers, and internal stakeholders
  • Advise clients on group health plans, company procedures, and applicable changes
  • Investigate and resolve client questions and service concerns
  • Drive timely follow-up among internal and external partners
  • Assist with proposals and the placement of new and renewal business
  • Prepare reports, charts, and analyses of customer costs and claims experience
  • Plan and lead customer meetings
  • Help implement self-funded accounts and approved plan design changes
  • Coordinate rates, communications, and operational implementation activities
  • Handle custom reporting requests and distribute accurate account information
  • Manage customer communications and group mailings for plan changes, required notices, and new requirements
  • Represent Allegiance professionally at customer locations and during presentations for prospective and existing customers

Requirements

  • At least three years of experience in group health insurance, account management, human resources, benefits administration, or a related client-facing role
  • Excellent verbal and written communication skills
  • Strong presentation and relationship management skills
  • Strong analytical, mathematical, research, and problem-solving abilities
  • Ability to manage competing priorities, adapt under pressure, and meet deadlines
  • Proficiency with Microsoft Word, Excel, PowerPoint, Windows, and related business applications
  • Ability to interpret benefit plan documents, insurance agreements, regulations, and claims information
  • Ability to protect confidential information and communicate professionally with customers, brokers, carriers, and colleagues
  • Willingness to travel to customer sites
  • Ability to obtain required Montana Life, Health, Credit Life, and Disability licenses
  • Bachelor’s degree in Business, Human Resources, Healthcare, or a related field preferred
  • AHIP Health Insurance Associate program completion preferred
  • Working knowledge of self-funding, excess loss coverage, claims administration, and Life, AD&D, STD, and LTD insurance products preferred
  • Knowledge of medical terminology and experience with claims-processing or reporting applications preferred
  • For remote work, cable broadband or fiber optic internet service with at least 10 Mbps download and 5 Mbps upload is required

Benefits

  • Eligibility for an annual bonus plan
  • Medical, vision, and dental coverage
  • Well-being and behavioral health programs
  • 401(k) plan
  • Company-paid life insurance
  • Tuition reimbursement
  • At least 18 days of paid time off annually
  • Paid holidays
  • Leaves of absence
  • Tobacco-free policy
  • Remote work option with cable broadband or fiber optic internet service providing at least 10 Mbps download and 5 Mbps upload

Related Jobs

American Family Insurance

Associate Bilingual Claims Representative (Hybrid)

American Family Insurance

Handle customer claims through phone and digital channels, including coverage reviews, payments, and first notice of loss (FNOL). Support American Family Insurance customers and help manage low-complexity claims across multiple lines of business.

Open
Arkansas Blue Cross and Blue Shield

Remote Medical Claims Specialist

Arkansas Blue Cross and Blue Shield

Process medical claims that require manual review for Arkansas Blue Cross and Blue Shield, investigating benefits, eligibility, coding, audits, and processing issues. This full-time remote role is based in the United States.

Open