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Blackline Safety
Blackline Safety
201 – 500 Employees
H1B Visa SponsorHardwareSafetyScience
Blackline Safety is a technology company that develops connected safety products for industrial workplaces. Its portfolio combines personal gas detectors, area monitoring devices, lone worker protection, and cloud-based analytics that help organizations identify hazards, monitor workers, and manage operational risk in real time. The company serves sectors including oil and gas, water and wastewater, and other environments where reliable safety data supports better decisions and worker protection. Blackline Safety’s work spans safety technology, science, and hardware, making its company profile relevant to professionals interested in connected industrial safety and data-driven workplace protection.
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Remote Administrative Coordinator – Customer Evaluations, Canada

Coordinate equipment logistics, customer records, reporting, and internal workflows for Blackline Safety’s connected-safety technology evaluations. Support Sales and technical teams in delivering accurate, well-organized customer evaluation processes.

CACanadaRemoteFull-timeJuniorNo degree requiredEnglish RequiredAdministrative Assistant
IoT

Description

  • Coordinate and track shipments for evaluation equipment, including delivery and return timelines
  • Create and update customer organizations in internal systems, keeping account information accurate
  • Work with SOC to establish customer organizations and complete required administrative and technical steps
  • Support Sales and technical teams with administrative and operational tasks during customer evaluations
  • Prepare evaluation closeout reports covering activities, outcomes, customer needs, equipment status, and next steps
  • Create clear handover documentation for CIC
  • Remove devices from customer organizations and transfer them to the designated holding organization for deactivation
  • Monitor evaluation equipment, update tracking records, and reconcile returned devices
  • Assist Sales with the administrative and operational coordination of customer evaluations
  • Work with Sales, SOC, CIC, and other internal teams to provide a seamless customer experience

Requirements

  • At least one year of customer service experience in retail or a comparable customer-facing setting
  • Strong organization and attention to detail, with the ability to manage competing priorities in a fast-paced environment
  • Experience coordinating logistics, shipping, inventory, or equipment tracking
  • Ability to learn and use technical systems, databases, and customer management platforms
  • Strong administrative and documentation abilities, including accurate recordkeeping and customer-facing reporting
  • Excellent written and verbal communication skills for effective cross-functional collaboration
  • Demonstrated ability to coordinate with Sales, Customer Success, Technical Support, Operations, and other internal stakeholders
  • Customer-oriented approach with effective problem-solving and follow-up skills
  • Ability to work independently across multiple customer evaluations and deadlines
  • Experience with CRM, asset management, or customer management platforms is an asset
  • Familiarity with connected devices, hardware evaluations, SaaS, telecommunications, industrial technology, or IoT solutions is preferred
  • Proficiency with Microsoft Office, especially Excel, Word, Outlook, and Teams

Benefits

  • Competitive base salary with an annual compensation review
  • Comprehensive health and dental coverage
  • Mental health and wellness support
  • Flexible work arrangements and a hybrid model for eligible positions
  • Paid vacation, personal, and sick days
  • Opportunities for professional development
  • Education funding
  • Collaborative, inclusive, and mission-driven workplace culture
  • Access to exclusive perks and discounts
  • Flexible “Dress for Your Day” workplace environment

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H1B Visa SponsorConsultingLogisticsMarketing
CACanadaUSUnited StatesAZArizonaCACaliforniaCOColoradoFLFloridaILIllinoisMAMassachusettsNVNevadaNJNew JerseyNYNew YorkNCNorth CarolinaOROregonTNTennesseeTXTexasUTUtahVAVirginia
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