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Coates Group
Coates Group
201 – 500 Employees
HospitalityLogisticsMarketing
Coates Group is a global technology company specializing in digital merchandising and customer experience solutions for brands across marketing, logistics, and hospitality. Its offering combines digital hardware, a proprietary content management system, and signage technology to help organizations deliver dynamic, personalized experiences at scale. With operations spanning more than 50 markets and nine offices, the company brings together a diverse international team focused on innovation, connected customer experiences, and long-term partnerships.
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Office and Operations Manager - Paris Hybrid

Manage sales administration, finance operations, and office coordination for Coates Group’s customer-experience technology business. The role supports efficient operations across the Paris office and wider European team.

FRFranceHybridFull-timeMiddleSeniorEnglish RequiredFrench RequiredOperations
ERP

Description

  • Coordinate order-to-cash activities with AM/PM and GSS, covering sales orders, quotations, and invoices
  • Send quotations and invoices to customers through email or their requested platforms
  • Handle service-related purchase orders outside SC’s remit
  • Track costs and selling-price application, raising alerts when needed
  • Pursue cash collection through weekly accounts-receivable trackers, email, and phone calls
  • Assist with accounts-receivable reconciliation and related balances
  • Work with customers to resolve balance discrepancies, credit notes, and invoice corrections
  • Escalate collection challenges to AM/PM when required
  • Keep customer records current, including new customer setup and accounting contact details
  • Lead occasional sales-administration initiatives, including direct-debit implementation
  • Coordinate office operations such as facilities upkeep, travel, couriers, and vendor relationships
  • Assist with employee onboarding and personnel administration
  • Maintain accurate corporate and legal records
  • Track the local inventory of IT equipment
  • Deliver administrative assistance across the business unit
  • Partner with the P&C Business Partner for International Markets on initiatives and administrative improvements
  • Organize mid-year and year-end events for both offices
  • Act as the primary contact for the Communication team
  • Improve working practices, oversee operational and financial processes, increase productivity, and support Coates Europe’s growth strategy

Requirements

  • Background in sales administration and finance operations within complex, multi-tasking, multi-functional, or global environments
  • Excellent spoken and written French and English communication skills
  • Strong relationship-management skills and the ability to work effectively with diverse internal and external stakeholders
  • Proficiency with Microsoft Office Suite
  • Familiarity with modern technology-management processes and business tools
  • Working knowledge of CRM and ERP systems

Benefits

  • Annual bonus program aligned with market conditions
  • Thrive Program offering flexible work options
  • Dedicated time for health and wellbeing
  • Access to virtual yoga or meditation sessions
  • Global Wellness paid day off
  • Give Back Day for community contribution
  • Opportunities for rapid career progression

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