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OLX Group
OLX Group
LogisticsMarketingTravel
OLX Group operates online marketplace platforms that help people discover, buy, sell, and trade goods and services. Through a portfolio of brands, the company focuses on making digital commerce safer and easier to use while supporting more sustainable ways for communities to exchange value. Its teams work across marketplace operations, logistics, marketing, and related services, with an emphasis on customer understanding, collaboration, and continuous innovation.
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Lead Product Manager, Trust & Safety - Portugal Remote

Lead the AI-powered Trust & Safety strategy for OLX’s large-scale consumer marketplace. Develop fraud prevention, risk detection, and user integrity products serving European markets.

ESSpainPLPolandPTPortugalRemoteFull-timeSeniorEnglish RequiredProduct Manager

Description

  • Set the Trust & Safety product strategy and roadmap by converting business risk and user insights into prioritized plans
  • Move fraud management from reactive incident response toward proactive prevention using the Risk Engine, data intelligence, anomaly detection, and investigation tools
  • Deliver AI-native Trust & Safety experiences with Data Science and Engineering through machine learning, LLMs, and behavioral signals
  • Balance fraud reduction with marketplace growth while limiting disruption for legitimate users
  • Define and monitor Trust & Safety metrics covering fraud losses, false positives and negatives, resolution time, user trust, and financial exposure
  • Coordinate with Engineering, Data Science, Legal, Compliance, and Operations to align shared outcomes and resolve competing priorities
  • Develop instrumentation, monitoring, and evaluation systems for fraud levels, detection performance, and user impact at scale
  • Build business cases that quantify fraud losses and prevention ROI, then secure resources and guide evidence-based prioritization
  • Ensure products and strategies satisfy applicable local and regional legal, compliance, and security requirements
  • Use AI in product management workflows, including threat analysis, synthetic research, specification development, and experimentation pipelines
  • Represent Trust & Safety with senior leaders and communicate strategy, risk posture, and results to executive stakeholders

Requirements

  • Substantial digital product management experience, ideally with consumer platforms, marketplaces, mobility, e-commerce, classifieds, fintech, or comparable high-scale products
  • Demonstrated ownership of trust-focused products or domains such as Trust & Safety, fraud prevention, risk, identity and verification, marketplace integrity, account security, abuse prevention, payments risk, or compliance technology
  • A record of creating scalable systems that proactively identify, prevent, and reduce abuse, fraud, risk, or related trust issues
  • Strong analytical judgment, including setting success measures, assessing impact, and prioritizing based on evidence and measurable results
  • Experience working with Engineering, Data Science, Operations, Legal, Compliance, and other partners in regulated or high-risk settings
  • Experience managing vendors and working collaboratively with them
  • Experience building, deploying, or closely supporting machine learning, AI, risk scoring, decisioning, detection, recommendation, or automation systems
  • Ability to weigh user experience, marketplace expansion, operational effectiveness, and risk reduction
  • Comfort with ambiguity, ownership of complex domains, senior stakeholder influence, and strategy and execution across multiple teams
  • Strong foundational product management capabilities that apply across fraud-related domains
  • Proficiency in developing and iterating foundational data and data science products at scale
  • Experience working across multiple international markets and regulatory contexts is a plus
  • Awareness of emerging regulations and industry developments affecting online platforms, digital marketplaces, payments, AI, and consumer trust is a plus

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