EROAD
EROAD
201 – 500 Employees
HardwareLogisticsTransport
EROAD provides vehicle telematics and fleet management technology for commercial transport and logistics operators. Its onboard hardware and cloud-based software bring together GPS tracking, compliance reporting, electronic tax and toll services, safety monitoring, and fleet analytics. The company’s products help fleet teams oversee vehicles and operations while managing regulatory and safety requirements.

Senior Enterprise Account Manager, Australia (Remote)

Grow and retain strategic customer accounts for EROAD’s connected transport technology across Australia. The role covers account planning, renewals, Salesforce records, and customer success.

Description

  • Create and deliver strategic account plans
  • Build and maintain relationships with key stakeholders
  • Identify growth opportunities and support contract renewals
  • Manage the profitability of the assigned portfolio
  • Carry out growth plans and increase revenue
  • Keep opportunity records accurate in Salesforce
  • Track sales progress and meet company reporting requirements
  • Represent customer needs within EROAD
  • Promote EROAD’s safety-focused solutions
  • Improve customer experience through proactive account management
  • Coordinate with customers and internal teams to provide strong service
  • Help customers get maximum value from EROAD’s solutions

Requirements

  • At least five years of experience in account management, sales, or a similar field
  • A strong grasp of sales processes and account planning
  • Experience managing customer relationships and renewals
  • Proficiency with Salesforce
  • Strong commercial and financial judgment
  • Excellent communication, negotiation, and presentation abilities
  • Ability to work independently in a fast-moving environment
  • Interest in technology, innovation, and customer success
  • Strong relationship-building and stakeholder management skills
  • Willingness to travel within the assigned territory as needed

Benefits

  • Employee recognition programs
  • Employee assistance program offerings
  • Ongoing learning opportunities
  • A workplace culture centered on innovation, collaboration, and belonging

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