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Harris Global Business Services (GBS)
Harris Global Business Services (GBS)
501 – 1,000 Employees
HealthcareLogisticsMarketing
Harris Global Business Services (GBS) builds and supports offshore teams for Harris Computer and companies across the Constellation Software ecosystem. Its end-to-end recruitment work connects professionals with careers at multinational software businesses and guides candidates through the hiring process. With operations in Bolivia, Costa Rica, India, and the Philippines, GBS works across regions to help business units access global talent.
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Remote Billing Rejection Specialist (India)

Investigate and resolve rejected healthcare claims, correct billing data, and resubmit claims. Work remotely from India while coordinating with payers, coders, and billing management.

INIndiaRemoteFull-timeJuniorNo degree requiredEnglish RequiredBilling SpecialistGeneral

Description

  • Review clearinghouse portals each day to identify, sort, and handle front-end claim rejections.
  • Contact insurers by phone or through their portals to investigate complex rejections, confirm patient eligibility, and verify benefit coverage.
  • Identify rejection causes such as demographic errors, missing insurance information, coding discrepancies, and provider credentialing mismatches.
  • Correct patient demographics, policy numbers, CPT/ICD-10 codes, and modifiers in practice management or EHR software before resubmitting claims.
  • Work with internal teams and medical coders to fix data capture errors and reduce repeat rejections.
  • Track rejected claims, recurring rejection patterns, and resolution times, and share updates with billing management.

Requirements

  • Bring 1–3 years of professional experience in medical billing, revenue cycle operations, or high-volume healthcare administration.
  • Have practical familiarity with major clearinghouses and EHR or practice management systems, including Waystar, Cortex, Epic, Athenahealth, eClinicalWorks, and NextGen.
  • Show exceptional attention to detail and strong alphanumeric data entry and verification skills.
  • Understand basic medical terminology, Medicare, Medicaid and commercial insurance, and CMS-1500 claim formats.
  • Communicate effectively with payers by phone and demonstrate strong telephone etiquette.
  • Be able to independently analyze and diagnose billing errors.
  • Be able and willing to work the 6:00 PM to 3:00 AM IST night shift reliably.
  • Have a high school diploma or equivalent.

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