LogoFresh Jobs Ahead
USAA
USAA
H1B Visa SponsorBankingFinanceInsurance
USAA is a financial services company focused on serving current and former members of the U.S. military and their families. Its offerings span banking, insurance, and investment products, supported by secure digital tools and member-focused service. The company brings together teams working across financial technology, risk, operations, and customer experience to help its members manage their financial lives.
LinkedIn
Company Jobs

HR Enablement Director - Hybrid

Lead USAA’s HR enablement strategy through scalable implementation, organizational readiness, change management, and adoption. Partner across HR centers of expertise, business partners, and practitioner teams to improve execution.

USUnited StatesFLFloridaNCNorth CarolinaTXTexas
$143,320 – $273,930 / year
HybridFull-timeLeadEnglish RequiredHuman Resources

Description

  • Lead strategic HR enablement, readiness, change management, and adoption efforts
  • Translate enterprise people strategies, workforce priorities, and HR programs into scalable implementation plans
  • Create standards, methodologies, and deployment frameworks that support consistent HR execution
  • Direct readiness, communications, training, and adoption strategies for major HR initiatives and transformations
  • Build implementation toolkits, best practices, learning resources, and scalable enablement solutions
  • Equip HR practitioners with the knowledge, resources, and support needed to implement initiatives effectively
  • Align centers of excellence, HR business partners, and practitioner teams around practical, scalable solutions
  • Bring HR business partner and practitioner perspectives into program design and implementation
  • Identify adoption obstacles, execution challenges, risks, and opportunities for improvement
  • Evaluate and refine enablement approaches using adoption metrics, stakeholder feedback, and operational insights
  • Coordinate collaboration across HR teams to strengthen delivery consistency
  • Identify, measure, monitor, and control business activity risks in accordance with risk and compliance policies

Requirements

  • Bachelor’s degree, or four years of relevant education and/or experience
  • At least eight years of progressive human resources experience
  • Substantial experience as an HR business partner, organizational effectiveness consultant, HR transformation leader, or related HR professional
  • Experience converting enterprise people strategies into scalable solutions that support practitioner effectiveness and business results
  • Experience leading organization-wide HR implementation, readiness, adoption, transformation, or change initiatives across multiple stakeholder groups
  • Experience partnering with multiple centers of excellence and practitioner communities to put enterprise HR priorities into practice
  • Experience creating implementation frameworks, deployment methods, communication plans, and enablement resources
  • Ability to influence stakeholders, build alignment, and deliver results in highly matrixed environments without direct authority
  • Experience connecting strategic program owners with field-facing practitioners
  • Experience using adoption metrics, practitioner feedback, and operational insights to advance continuous improvement and organizational effectiveness
  • Expertise in change management, organizational readiness, stakeholder engagement, and adoption planning
  • Experience facilitating workshops, readiness reviews, office hours, and stakeholder forums
  • Ability to identify implementation risks, barriers, and support requirements and drive proactive solutions
  • Ability to turn complex HR initiatives into clear implementation plans and actionable guidance

Benefits

  • Remote or hybrid flexibility may be available to active-duty military spouses, subject to applicable policy and business needs
  • Relocation assistance
  • Performance-based pay incentives determined at the discretion of the USAA Board of Directors and based on corporate and individual performance
  • Medical, dental, and vision coverage
  • 401(k) plan
  • Pension plan
  • Life insurance
  • Parental benefits
  • Adoption assistance
  • Paid time off
  • Paid holidays
  • 16 hours of paid volunteer time
  • Wellness programs
  • Career path planning
  • Continuing education assistance

Related Jobs

Kreato Global | BPO and Language Solutions

Remote English-Spanish OPI/VRI Interpreter

Kreato Global | BPO and Language Solutions
201 – 500 Employees
HealthcareHospitalityLogistics
ARArgentinaBOBoliviaBRBrazilCLChileCOColombiaCRCosta RicaCUCubaDODominican RepublicECEcuadorGTGuatemalaHNHondurasHTHaitiMXMexicoNINicaraguaPAPanamaPEPeruPRPuerto RicoPYParaguaySVEl SalvadorUYUruguayVEVenezuelaRemoteFull-timeJuniorNo degree requiredEnglish RequiredSpanish RequiredTranslator

Interpret remotely between English- and Spanish-speaking people in medical, financial, social service, and customer care settings. Provide language support for Kreato Global across Latin America.

Open