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Remote Recruitment
Remote Recruitment
11 – 50 Employees
ConsultingLogisticsMarketing
Remote Recruitment is a recruitment company that helps businesses hire skilled professionals remotely, with a focus on talent in South Africa. Its services span roles from entry-level through C-suite across areas including consulting, marketing, and logistics. The company supports employers with payroll, HR, and legal administration for recruited talent, helps address skill gaps and hiring-budget constraints, and offers free replacements for up to 12 months.
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Client Services Administrator – South Africa (Remote)

Support a UK firm’s clients by managing CRM records, documentation, renewals, and follow-up. This full-time remote role is based in South Africa and follows UK business hours.

ZASouth Africa
R 29,000 – R 32,000 / month
RemoteFull-timeMiddleSeniorEnglish RequiredClient ServicesClient Services Representative

Description

  • Handle client emails and calls with speed, professionalism, and care
  • Create and update accurate client records in the CRM
  • Prepare client documents, quotations, and renewal materials
  • Work with internal teams to address and resolve client issues
  • Monitor open requests and ensure timely follow-through
  • Act as the primary day-to-day contact for the firm’s clients
  • Manage client requests, documentation, and follow-up through completion
  • Work independently while contributing to regular team check-ins

Requirements

  • Previous experience in client-facing administration or account support
  • Comfort using CRM platforms such as HubSpot or Salesforce
  • Excellent written English communication skills
  • Highly organised, dependable, and consistent with follow-through
  • Calm and courteous approach when working with clients
  • Professional services experience is desirable
  • Familiarity with Zendesk or Freshdesk is desirable
  • Basic Excel reporting skills are desirable

Benefits

  • Fully remote position aligned with UK working hours
  • Long-term opportunity with a UK employer
  • Continued support from Remote Recruitment
  • Structured onboarding process
  • Supportive remote team with regular check-ins, clear priorities, and the tools required from day one

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