Remote Recruitment
Remote Recruitment
Remote Recruitment este o companie de recrutare care ajută firmele să angajeze de la distanță profesioniști calificați, punând accent pe talentele din Africa de Sud. Serviciile sale acoperă roluri de la nivel începător până la poziții de conducere executivă, în domenii precum consultanță, marketing și logistică. Compania sprijină angajatorii în administrarea salarizării, a resurselor umane și a aspectelor juridice pentru personalul recrutat, contribuie la soluționarea deficitului de competențe și a constrângerilor bugetare privind recrutarea și oferă înlocuiri gratuite pentru o perioadă de până la 12 luni.

Client Services Administrator – South Africa (Remote)

Support a UK firm’s clients by managing CRM records, documentation, renewals, and follow-up. This full-time remote role is based in South Africa and follows UK business hours.

Descriere

  • Handle client emails and calls with speed, professionalism, and care
  • Create and update accurate client records in the CRM
  • Prepare client documents, quotations, and renewal materials
  • Work with internal teams to address and resolve client issues
  • Monitor open requests and ensure timely follow-through
  • Act as the primary day-to-day contact for the firm’s clients
  • Manage client requests, documentation, and follow-up through completion
  • Work independently while contributing to regular team check-ins

Cerințe

  • Previous experience in client-facing administration or account support
  • Comfort using CRM platforms such as HubSpot or Salesforce
  • Excellent written English communication skills
  • Highly organised, dependable, and consistent with follow-through
  • Calm and courteous approach when working with clients
  • Professional services experience is desirable
  • Familiarity with Zendesk or Freshdesk is desirable
  • Basic Excel reporting skills are desirable

Beneficii

  • Fully remote position aligned with UK working hours
  • Long-term opportunity with a UK employer
  • Continued support from Remote Recruitment
  • Structured onboarding process
  • Supportive remote team with regular check-ins, clear priorities, and the tools required from day one

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