Model 1 Commercial Vehicles operates at the intersection of logistics, automotive, and consulting, providing transportation solutions for commercial-vehicle businesses. Its stated focus includes vehicle customisation, technology integration, and operational support designed around the practical needs of companies managing commercial transport. The profile suggests a multidisciplinary environment spanning automotive expertise, logistics operations, and client-focused consulting work.
Business Development Manager, Fleet Services and National Accounts – Hybrid in Chino, CA
Grow service and parts revenue across national fleet and commercial vehicle accounts for Model 1 Commercial Vehicles. Develop service plans, negotiate commercial terms, and strengthen customer relationships.
United States
California$100,000 – $120,000 / year
HybridFull-timeMiddleSeniorEnglish RequiredBusiness Development RepDescription
- Drive service and parts growth among national accounts and large commercial fleets
- Pursue new business with regional and national fleet operators
- Create service plans that improve uptime, customer loyalty, and retail revenue
- Maintain consistent communication and gather customer feedback
- Prospect and qualify national accounts and large commercial fleet customers
- Manage CRM pipelines with accurate stages, close dates, and deal values
- Research fleet composition, current providers, business challenges, and decision-makers
- Manage the complete sales cycle from outreach and discovery through site visits, proposals, negotiations, and closing
- Create account-specific growth plans and increase customer share of wallet
- Represent Model 1 at trade shows, fleet conferences, and customer events
- Assess fleet needs and develop tailored service solutions
- Work with operations, service managers, and technicians on maintenance, compliance, emergency response, and parts availability plans
- Document, review, and refine service plans as needed
- Prepare and negotiate pricing proposals, contract terms, rate structures, and volume discounts
- Align pricing decisions with finance and operations leaders
- Act as the primary contact and escalation lead for assigned accounts
- Coordinate dispatch, service, and operations teams to keep work scheduled and completed
- Address service escalations and recurring customer issues
- Lead regular business reviews and develop relationships across customer organizations
- Find expansion opportunities and drive account growth
- Keep CRM records current and report pipeline, forecasts, growth, retention, churn, revenue, and account health metrics
- Contribute to annual account planning and territory and quota discussions
Requirements
- At least five years of experience in business development, sales, or account management within fleet services, commercial vehicles, automotive service, transportation, or a related field
- Proven ability to manage large, multi-location, or national accounts, including pricing negotiations and contracts
- Strong negotiation capability and experience aligning pricing structures across regions or business units
- Highly organized, with dependable follow-through
- Ability to collaborate across operations, service, dispatch, finance, and external stakeholder groups
- Strong written, verbal, and presentation skills
- Confidence working with senior decision-makers
- Experience using CRM platforms such as Salesforce or HubSpot
- Proficiency with Microsoft Office and Excel
- Valid driver’s license
- Willingness to travel regularly to customer sites and company service locations
- Knowledge of or relationships within commercial fleets, trucking, or vehicle maintenance and service preferred
- Experience with fleet maintenance software, service scheduling or dispatch systems, or telematics platforms preferred
- Familiarity with DOT regulations and commercial vehicle compliance requirements preferred
- Bachelor’s degree in business, marketing, or a related discipline preferred
- Experience selling to or managing national or enterprise accounts with formal procurement processes preferred
Benefits
- Health insurance
- Paid holidays
- Vacation pay
- Continuing education opportunities
- Mentorship and networking opportunities
- High-quality technology to support daily work and improve customer service efficiency