Model 1 Commercial Vehicles activează la intersecția dintre logistică, industria auto și consultanță, oferind soluții de transport pentru companiile din domeniul vehiculelor comerciale. Domeniile sale de interes declarate includ personalizarea vehiculelor, integrarea tehnologiei și asistența operațională, concepute în funcție de nevoile practice ale companiilor care gestionează transport comercial. Profilul sugerează un mediu multidisciplinar, care reunește expertiză auto, operațiuni logistice și activități de consultanță axate pe clienți.
Business Development Manager, Fleet Services and National Accounts – Hybrid in Chino, CA
Grow service and parts revenue across national fleet and commercial vehicle accounts for Model 1 Commercial Vehicles. Develop service plans, negotiate commercial terms, and strengthen customer relationships.
Descriere
- Drive service and parts growth among national accounts and large commercial fleets
- Pursue new business with regional and national fleet operators
- Create service plans that improve uptime, customer loyalty, and retail revenue
- Maintain consistent communication and gather customer feedback
- Prospect and qualify national accounts and large commercial fleet customers
- Manage CRM pipelines with accurate stages, close dates, and deal values
- Research fleet composition, current providers, business challenges, and decision-makers
- Manage the complete sales cycle from outreach and discovery through site visits, proposals, negotiations, and closing
- Create account-specific growth plans and increase customer share of wallet
- Represent Model 1 at trade shows, fleet conferences, and customer events
- Assess fleet needs and develop tailored service solutions
- Work with operations, service managers, and technicians on maintenance, compliance, emergency response, and parts availability plans
- Document, review, and refine service plans as needed
- Prepare and negotiate pricing proposals, contract terms, rate structures, and volume discounts
- Align pricing decisions with finance and operations leaders
- Act as the primary contact and escalation lead for assigned accounts
- Coordinate dispatch, service, and operations teams to keep work scheduled and completed
- Address service escalations and recurring customer issues
- Lead regular business reviews and develop relationships across customer organizations
- Find expansion opportunities and drive account growth
- Keep CRM records current and report pipeline, forecasts, growth, retention, churn, revenue, and account health metrics
- Contribute to annual account planning and territory and quota discussions
Cerințe
- At least five years of experience in business development, sales, or account management within fleet services, commercial vehicles, automotive service, transportation, or a related field
- Proven ability to manage large, multi-location, or national accounts, including pricing negotiations and contracts
- Strong negotiation capability and experience aligning pricing structures across regions or business units
- Highly organized, with dependable follow-through
- Ability to collaborate across operations, service, dispatch, finance, and external stakeholder groups
- Strong written, verbal, and presentation skills
- Confidence working with senior decision-makers
- Experience using CRM platforms such as Salesforce or HubSpot
- Proficiency with Microsoft Office and Excel
- Valid driver’s license
- Willingness to travel regularly to customer sites and company service locations
- Knowledge of or relationships within commercial fleets, trucking, or vehicle maintenance and service preferred
- Experience with fleet maintenance software, service scheduling or dispatch systems, or telematics platforms preferred
- Familiarity with DOT regulations and commercial vehicle compliance requirements preferred
- Bachelor’s degree in business, marketing, or a related discipline preferred
- Experience selling to or managing national or enterprise accounts with formal procurement processes preferred
Beneficii
- Health insurance
- Paid holidays
- Vacation pay
- Continuing education opportunities
- Mentorship and networking opportunities
- High-quality technology to support daily work and improve customer service efficiency