Staffing For Doctors
Staffing For Doctors
11 – 50 Employees
B2BHealthcareRecruitment
Staffing For Doctors is a U.S.-based healthcare staffing company that connects medical practices with HIPAA-trained, specialty-matched virtual medical assistants and clinical support professionals. Its remote teams support practices with scheduling, EHR documentation, charting, prior authorizations, patient communication, and other administrative and clinical workflows across a range of specialties. The company focuses on compliance, secure data handling, and structured onboarding, serving practices through its staffing, portal, and customer support processes.

Bilingual Cardiology Patient Scheduling Coordinator - Remote in Nicaragua

Remote coordinator supporting cardiology appointment scheduling, confirmations, and patient reactivation. Maintains Epic records, handles patient calls, and routes urgent concerns to the clinical team.

Description

  • Confirm upcoming cardiology appointments through outbound patient calls
  • Handle appointment rescheduling and cancellations
  • Maintain accurate Epic records and document patient interactions
  • Escalate urgent patient concerns to the appropriate clinical team
  • Locate and contact overdue, cancelled, and no-show patients without follow-up appointments
  • Conduct outreach across multiple channels and maintain detailed Epic follow-up lists
  • Continue follow-up until appointments are booked or records are closed
  • Answer incoming phone lines as needed
  • Schedule and reschedule patient visits
  • Address routine appointment questions
  • Direct clinical messages to the appropriate recipients
  • Record every patient interaction accurately in the EMR

Requirements

  • Fluent English communication skills
  • Practical experience using the Epic EHR in cardiology practice workflows
  • Experience communicating directly with older patients
  • Experience with patient reactivation, high-volume scheduling, or medical receptionist responsibilities
  • Availability for a full-time contractor role requiring 40 hours per week
  • Availability Monday through Friday from 8:00 a.m. to 5:00 p.m.

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