GXO Logistics, Inc.
GXO Logistics, Inc.
GXO Logistics, Inc. is a global logistics and transport company serving businesses across major industries. Its operations span warehousing, distribution, transportation, and fulfillment, combining large-scale infrastructure with technology and operational expertise to help clients improve supply-chain efficiency. The company also recruits and staffs operational roles, with a stated focus on innovation, accessibility, and equal employment opportunities.

Afternoon Shift Customer Service Representative

Coordinate warehouse orders, inventory, freight records, and documentation while supporting GXO’s warehouse teams.

Description

  • Coordinate work assignments for warehouse staff, material handlers, and drivers
  • Prepare work orders, investigate order issues, and resolve discrepancies
  • Assign and release orders for loading and unloading
  • Allocate and research inventory for customer orders
  • Record inbound and outbound freight information in the Warehouse Management System (WMS)
  • Prepare bills of lading (BOLs)
  • Maintain and produce required reports
  • Process, review, and file operational documents
  • Help managers and supervisors coordinate warehouse tasks, including inventory, packing slips, reports, and customer orders

Requirements

  • Working knowledge of Microsoft Office
  • Communicate effectively with carriers, customers, coworkers, and management
  • Multitask and prioritize work in a fast-paced setting
  • High school diploma or equivalent preferred
  • Work a flexible schedule when needed
  • One year of customer service experience
  • Six months of warehouse experience
  • A pre-employment drug test may be required after a conditional offer
  • Follow GXO’s COVID safety policies and applicable CDC, OSHA, state, and local requirements

Benefits

  • Medical, dental, and vision insurance
  • 401(k) plan
  • Life insurance
  • Disability insurance
  • Workplace support to help you succeed
  • Resources for career development

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