GXO Logistics, Inc.
GXO Logistics, Inc.
GXO Logistics, Inc. is a global logistics and transport company serving businesses across major industries. Its operations span warehousing, distribution, transportation, and fulfillment, combining large-scale infrastructure with technology and operational expertise to help clients improve supply-chain efficiency. The company also recruits and staffs operational roles, with a stated focus on innovation, accessibility, and equal employment opportunities.

Customer Service Representative, 1st Shift

Coordinate warehouse workloads, inventory, freight records, and customer orders. Support GXO Logistics’ supply-chain operations on the first shift.

Description

  • Coordinate warehouse staffing and driver workloads
  • Prepare work orders, resolve order issues, and correct discrepancies
  • Assign and release orders for loading and unloading
  • Allocate inventory to orders and investigate stock availability
  • Record inbound and outbound freight details in the Warehouse Management System (WMS)
  • Prepare bills of lading
  • Maintain and produce required reports
  • Process, review, and file operational documents
  • Help managers and supervisors with inventory, packing slips, reports, and customer order fulfillment

Requirements

  • Use Microsoft Office proficiently
  • Communicate effectively with carriers, customers, employees, and management
  • Manage multiple tasks and priorities in a fast-paced setting
  • High school diploma or equivalent is desirable
  • Flexible schedule availability when needed is desirable
  • One year of customer service experience is desirable
  • Six months of warehouse experience is desirable
  • A pre-employment drug test may be required after a conditional offer
  • Follow GXO COVID safety policies and applicable CDC, OSHA, state, and local requirements

Benefits

  • Paid time off
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • 401(k) plan
  • Additional benefits for eligible employees

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