Bank of America is a global financial institution operating across banking, finance, and fintech. Its services include personal banking, small-business support, wealth management, investment services, and access to capital markets for individuals, businesses, and institutions. The company also focuses on responsible growth through sustainable finance, diversity initiatives, and community development programs.
Administrative Assistant III — Bank of America, San Francisco
Provide senior administrative support to Bank of America executives, managing calendars, travel, expenses, meetings, and confidential correspondence. Coordinate executive operations and staff activities across San Francisco and Atlanta.
Description
- Support 6–8 Band 2 and 3 employees, with limited indirect support for their direct reports.
- Work with colleagues and support partners at all levels, including senior executives.
- Handle senior client interactions and sensitive information with tact, discretion, and sound judgment.
- Manage multiple objectives, projects, and activities at the same time.
- Deliver varied, advanced, and confidential administrative support.
- Draft, sign, and send routine and moderately complex correspondence.
- Manage executive calendars, deadlines, commitments, and regular schedules proactively.
- Coordinate executive schedules to make effective use of time.
- Cover phone lines, arrange domestic and international travel, and process expenses and invoices.
- Help plan and run All Hands sessions and staff meetings.
- Maintain email distribution groups and refresh orientation slides and organizational charts each month.
- Support employee and contractor onboarding and coordinate staff events.
- Collect and share relevant information with executives and line managers.
- Answer managers’ phone lines, record messages, and direct calls appropriately.
- Resolve executive calendar conflicts professionally.
- Arrange travel, expense reports, meetings, and appointments.
- Prepare meeting minutes and materials, correspondence, reports, and forms.
- Research and resolve questions and issues raised by internal and external customers.
Requirements
- Bring 3–5 years of senior management administrative support experience.
- Demonstrate strong time management, multitasking, and prioritization skills.
- Be highly organized and attentive to detail.
- Work effectively under pressure and tight deadlines.
- Communicate clearly in writing and conversation, including with senior executives.
- Have advanced skills in Outlook and Microsoft Office applications, including Teams, Excel, Word, PowerPoint, OneNote, and Visio.
- Have experience with Copilot and other AI tools.
- Know Bank of America systems such as Workday, Concur, GEP Smart, TechDirect, Flagscape, ACR, and ARM.
- Have experience using Concur or a similar tool to process travel and expenses.
- Meet any applicable FDIC and SAFE Act/Loan Originator restrictions.
- A bachelor’s degree is preferred.
Benefits
- Industry-leading benefits.
- Paid time off.
- Employee resources and support.
- An in-office culture that supports collaboration, engagement, and career development.
- Opportunities to learn, grow, and make an impact.