University of Wisconsin-Madison
University of Wisconsin-Madison
University of Wisconsin-Madison is a public research university in Madison, Wisconsin and the flagship campus of the University of Wisconsin System. Its academic and research community spans the humanities, sciences, and applied disciplines, with more than $1 billion invested annually in research. The university combines undergraduate and graduate education with community outreach, campus resources, and athletics, guided by the Wisconsin Idea’s focus on public service. Its work also emphasizes diversity, inclusive excellence, and engagement with the wider community.

Administrative Assistant II, Family Medicine — UW–Madison

Support family medicine operations at UW–Madison through clinic reimbursement processing, meeting coordination, records administration, and student staff oversight. The role also contributes to front desk coverage, departmental projects, and operational initiatives.

Description

  • Support the Chair’s Office in UW–Madison’s Department of Family Medicine and Community Health
  • Serve as a welcoming primary contact for visitors, faculty, and staff
  • Process expense reimbursements for 14 of the department’s 18 clinics
  • Coordinate logistics for monthly Town Hall meetings
  • Monitor project schedules, milestones, and deliverables
  • Handle office operations such as supply orders, mailing, and packaging
  • Supervise student office assistants and organize front desk coverage
  • Direct student projects that improve office efficiency
  • Assist with initiatives led by the Assistant Administrative Director
  • Coordinate departmental priorities, process improvements, and strategic initiatives
  • Co-train and supervise student workers handling front desk duties, mail, phones, projects, and building access requests
  • Review reimbursement requests and prepare and submit transactions in Oracle
  • Arrange logistics and obtain resources for meetings, conferences, travel, and unit operations
  • Provide basic organizational information and route complex inquiries to the appropriate contacts
  • Use technology to collect, analyze, and prepare communications materials
  • Manage the receipt, copying, distribution, and sending of communications
  • Maintain electronic and physical records in line with established procedures

Requirements

  • Experience coordinating meetings and supporting project, scheduling, and departmental administration
  • Background in an administrative or medical office environment
  • High school diploma preferred
  • Preferred experience navigating Oracle, entering and retrieving data, and accurately processing transactions
  • Preferred experience using Smartsheet for spreadsheets, reports, workflows, and project tracking
  • Preferred knowledge of purchasing and reimbursement procedures, including purchase, invoice, and request tracking under organizational policies
  • Strong written and verbal communication abilities
  • Highly organized with careful attention to detail
  • Proven ability to manage time effectively
  • Proven ability to solve problems
  • Cover letter required
  • Resume required
  • Must maintain eligibility to work in the United States without employer sponsorship
  • Must provide documentation confirming work authorization and eligibility
  • Employment may be contingent on a criminal background check

Benefits

  • Generous vacation, holiday, and sick leave allowances
  • Competitive insurance coverage and savings account options
  • Retirement benefits

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