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Brown & Brown Insurance
Brown & Brown Insurance
FinanceInsurance
Brown & Brown Insurance is an independent insurance brokerage and risk management company serving individuals and businesses. Founded in 1939, it provides personal and commercial insurance, employee benefits, and national insurance programs through a network of more than 500 locations. With a workforce of more than 10,000 employees, the company operates across the finance and insurance sectors and emphasizes diversity, inclusion, and belonging in its workplace culture. Brown & Brown Insurance is publicly traded on the New York Stock Exchange under the ticker BRO and has expanded through a disciplined mergers and acquisitions strategy.
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Account Manager, Group Insurance (Remote - United States)

Manage group insurance client deliverables, plan analysis, renewals, and issue resolution for Brown & Brown Insurance. Advise clients and Account Executives through recommendations, audits, and implementation support.

USUnited StatesAZArizonaFLFloridaIAIowaNCNorth CarolinaTXTexasWIWisconsinRemoteFull-timeMiddleSeniorEnglish RequiredAccount ManagerSales

Description

  • Own assigned client service deliverables and support client strategy through analysis, recommendations, and execution.
  • Partner with Senior Account Managers and Account Managers to deliver strategy for assigned client accounts.
  • Maintain client records, manage tasks and deliverables, respond to inquiries, and keep project plans current.
  • Develop RFPs and RFIs, coordinate carrier proposals, prepare Executive Summaries, track timelines, and support implementation.
  • Keep plan designs, process maps, rates, plan documents, and client information up to date in the client database.
  • Review certificates and contracts, analyze plan designs, and conduct benchmarking.
  • Support client claim audits, apply audit criteria, summarize findings, and present insights and recommendations.
  • Evaluate issues, resolve them when possible, and escalate matters as appropriate.
  • Strengthen working relationships with Account Executives, Senior Account Managers, clients, and insurance carriers.
  • Guide clients on insurance plans, assess options, interpret data and market benchmarks, and formulate recommendations.
  • Coordinate resources to address client concerns while independently prioritizing needs and selecting solutions.
  • Participate in client meetings and provide consultation.
  • Use group insurance expertise to answer plan questions and resolve client issues.

Requirements

  • Bachelor’s degree required.
  • At least five years of experience in a comparable Group Insurance role and level.
  • Advanced knowledge of short- and long-term disability, leave programs, life insurance, AD&D, voluntary benefits, dental, and vision.
  • Advanced technical knowledge of contracts, plan design, claims processes, and vendor capabilities.
  • Strong interpersonal, written and verbal communication, and presentation skills.
  • Proficiency with Microsoft Office applications.
  • Ability to work independently and collaboratively in a virtual environment.
  • Highly organized and detail-oriented, with the ability to prioritize competing work, manage multiple projects, and meet strict deadlines and turnaround expectations.
  • Ability to build credibility with stakeholders and clients through confident, integrity-driven communication and actions.
  • Proactive approach with clear ownership of tasks and next steps.
  • Active Life, Accident, and Health License, or willingness to obtain the license in the state of residence within the first six months of employment.
  • Salesforce experience preferred.

Benefits

  • Medical/Rx, dental, vision, life, and disability insurance.
  • Employee stock purchase plan, 401(k), student loan assistance, and tuition reimbursement.
  • Free mental health and enhanced advocacy services.
  • Paid time off.
  • Paid holidays.
  • Preferred partner discounts.

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