CVS Health
CVS Health
CVS Health एक अमेरिकी स्वास्थ्य सेवा कंपनी है, जो स्वास्थ्य सेवाओं, स्वास्थ्य बीमा, फार्मेसी लाभ प्रबंधन और रिटेल फार्मेसी के क्षेत्रों में काम करती है। Aetna और CVS Caremark जैसे व्यवसायों के माध्यम से यह स्वास्थ्य कवरेज, दवाओं तक पहुंच, रोग प्रबंधन, विशेष दवाओं और मेल-ऑर्डर फार्मेसी सेवाओं में सहायता प्रदान करती है। इसकी स्थानीय फार्मेसियां और व्यापक स्वास्थ्य सेवाएं लोगों को आवश्यक स्वास्थ्य देखभाल अधिक सुविधाजनक और किफायती तरीके से प्राप्त करने में मदद करने के लिए बनाई गई हैं। CVS Health बीमा, फार्मेसी और स्वास्थ्य सेवाओं को एक साथ लाकर लोगों और समुदायों को उनकी स्वास्थ्य यात्रा के दौरान सहयोग प्रदान करती है।

Outreach Coordinator Analyst – Louisiana (Remote)

CVS Health is seeking a remote Outreach Coordinator Analyst to educate Medicaid and Medicare members, coordinate clinical-service outreach, and support HEDIS quality programs. The role also handles member inquiries and medical-record data activities.

विवरण

  • Lead outreach that helps members use their health plan benefits effectively
  • Help members receive important clinical services
  • Contribute to improved health outcomes across Medicaid and Medicare populations
  • Address member questions in person, by phone, and in writing
  • Assist with Healthcare Effectiveness Data and Information Set (HEDIS) quality initiatives
  • Help meet regulatory and contractual obligations, including contacting members who are not compliant
  • Collect medical records for HEDIS review and abstract supplemental data

आवश्यकताएँ

  • At least two years of experience in member outreach, healthcare marketing, health education, or a related area
  • At least one year of customer service or call center experience
  • At least one year of experience working with data
  • Ability to work independently while maintaining strong attention to detail
  • Excellent verbal and written communication skills
  • At least two years of experience using a personal computer, keyboard navigation, multiple systems and applications, and Microsoft Office tools such as Teams, Outlook, Word, and Excel
  • High school diploma required
  • QuickBase experience preferred
  • QNXT experience preferred
  • Project management experience preferred
  • Analytical experience preferred

लाभ

  • Eligibility for a CVS Health bonus, commission, or short-term incentive program in addition to base pay
  • Medical coverage
  • Dental coverage
  • Vision coverage
  • Paid time off
  • Retirement savings options
  • Wellness programs
  • Additional resources supporting physical, emotional, and financial well-being

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